The Grand Rehabilitation and Nursing At Rome is a Medicare-certified nursing home located in ROME, NY. CMS overall rating: 1 out of 5 stars. Google rating: 3.7 out of 5 from 103 reviews. Accepts both Medicare and Medicaid.

The Grand Rehabilitation and Nursing At Rome

rome, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

801 NORTH JAMES STREET

ROME, NY

Oneida County

Service Area

This nursing home is located in Oneida County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

THE GRAND HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.20 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 57.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
103 reviews
Kayla Willis

Kayla Willis

Lady who sits at the desk is rude as heck. I was dropping a door dash and instructions were to leave at door so that's what I did. It was not even her order.And she came out there screaming at the top of her lungs at me, telling me not to leave in order out there.My job is to follow instructions faced upon the customer , not her. I do not deserve to be talked to like that by her for doing my job . Disgusting attitude for somebody who works with elderly

Verified Google review
Jaine Rods

Jaine Rods

My grandmother was a resident at this building for 4 months for rehab and she loved her stay here. I myself visited daily and the staff are very attentive and helpful with anything my grandmother needed. Since being here she had 3 care plan meetings with the staff and each department was helpful in planning her discharge and made sure she had everything she needed before going home. My grandmother did enjoy the food and always got something else if the meal was something she did not like. Overall she enjoyed her time here. She was at other facilities in the past and by far this was the best place for her to get better.

Verified Google review
Jon Hemmerick

Jon Hemmerick

Well where do I start I've called and told them about the bus that drives too fast through the park I libe in and nothing got done so I tried to call again this morning and of course no answer well I've already talk to the park owners about it bec I have my kids here and all the other kids that live in this park and that driver is just unsafe driving through here and I'm not too happy about it something will be done about this or I will end it myself I'm am not gonna let this guy drive through here unsafe with all these kids around here

Verified Google review
Stacy Alamond

Stacy Alamond

April was all set to have my mother transported from Wynn to this facility which is 2 blocks from my home. She paid my mother a visit and rejected her without a word. I had to find a different rehab in an hour. She is a salesperson first it seems, not someone who cares about patients. It was hard enough having to place my mother in a care home but having to place her in one 30 minutes away doesn't make the process easier on anyone, especially my mother with dementia.

Verified Google review
Anna Carter

Anna Carter

We had a relative staying there and needed to move her to another place because the care was so bad. They lost her dentures so she was not able to eat and they did not respond when she would ring for assistance in the night time for help going to the bathroom, she then fell and broke her arm trying to get out of bed herself. The staff was mean to her. If your loved one has to be there, please visit everyday to make sure everything is ok and they are safe, then find another safer place if needed.

Verified Google review

Reviews from Google Places for The Grand Rehabilitation and Nursing At Rome. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.