J

Jazzy 8040

All as I see is people giving this place a low-grade. Well if you want a better place then spend more money. It's like buying a White Castle burger in a box and complaining it's not good... same thing with apartment complexes you see on the news people complaining that the plumbing is leaking this and that well they're also only paying $425 a month. If you don't want your plumbing to leak then pay $1,200 a month ! If you don't have the money for better places you should have saved your money instead of blowing them on vacations,cigarettes and casinos earlier in your life.... next time bring them to the Highlands in Brighton or someplace in Pittsford I guarantee you're going to have a different experience. You'll be able to clean a contact lens off your loved ones Fanny....

C

Cyndi Mauro

If you want your loved one taken care of professionally, stay away from Wedgewood. THEY ARE HORRIBLE. On the weekend, the staff was even worse and the facility was filthy. There was no accountability, not even with the head of the nurses , Cindy. They left my husband laying in bed the whole weekend when he was there, because the staff was too lazy to put him in a wheelchair. After his 3rd day there, he had a seizure, which the nurse argued with me about.She insisted it wasn't a seizure. It was and I called for an ambulance to get him out of there. STAY AWAY FROM THIS HELL HOLE. I reported them to the NYS Attorney General's office.

J

JANET BENSON

Very sad. This could be a good nursing home if the help would show up. The aids don't show up half the time, especially on the weekends. What can you expect, sadly the aids don't have much incentive to show up. To most it's just a paycheck. The aids have a very hard job and in my book are not appreciated. Shame on the owners of these facilities. Also, shame on the families that dump them there and only visit on holidays. These are our seniors that worked hard all their life to bring up their families and then are forgotten because they got old!

C

Charyl

This place is ridiculous!! We have tried for two weeks to get people to call us back and nothing!!!! But we did get a call from the business office….yeah because they want their money for doing NOTHING! We are all out of state. This is a nightmare! We need to have her moved but can’t even coordinate that since we can’t even get a phone call!!! You can't get anyone to answer the phone no matter what number you press on the automated system!

E

Emilia Tomaszewski

I was a resident for a short lived period. I obviously did not meet their standards and found myself hoodwinked and when I woke up, I was in Strong's Psychiatric ED without my phone or ay means of contacting a single soul. This was due to erroneous information provided to the EMT's that were called because I had fallen. My friend went to the facility to find out what happened to me and was not admitted and the doors were locked. I have since been given a copy of the case details which outline hour by hour what actually transpired and it is documented that Wedgewood provided incomplete and conflicting information. All of my blood work proved Wedgwood wrong. My interviews with medical professionals proved Wedgewood wrong. I can get very petty here but suffice it to say, I was just not wanted at this facility because my physical rehabilitation would have taken some time and would have cost the facility money. I am forever grateful to those at Strong Memorial for reading between the lines and getting to the truth. Big Brother is always watching. Please do not chance putting your loved ones in this facility that lies, cheats and doesn't even feed their residents enough to eat. Many, many professionals in the know have read my case notes and have no words to describe how poorly I was treated. Very sad what has happened to the healthcare industry. If I could give a zero rating, I would. Shame on you Wedgewood!!!