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This a review is FOR THIS ONE EMPLOYEE IN PARTICULAR (of which there are a couple who will also be named) who has been an absolute shining star, angel for the weeks I have been here. Her name is Connie Lopez. She is part of the team on the Rehab Floor and since day one has let me tell her about myself and my physical needs as well as my psychological ones. AND SHE GENUINELY LISTENED (key lesson to be learned by RN's, PRN's, AIDE'S. Patient's are people, first.) She is upbeat and encouraging when I need her to be and soft and patient at just the right times. She anticipates what I need before I ask and always stops to call out a greeting even on her busiest days just to say a quick "hello". In what is very much a sad place like this, little gestures like that are a true blessing. ❤️. CONNIE IS A TRUE 😇.

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Shirley Martone

I would like to mention Dwayne the nurse who has patience of a saint, Fatima the nurses aide always came to check in with a smile. always kind and compassionate and Ingrid from therapy did a great job getting me stronger. Matt the concierge came to check on me and treated me like a queen. I had a private room with a view which I really enjoyed. The food was excellent espefusolt enjoyed the daily fruit platter and extra snacks provided by recreation. I have been to several other facilities and by far this has been the best overall experience. The newly renovated rehab unit was beautiful and clean very well maintained.

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James McCoy

My stay at Clove Lakes was as pleasant and productive as I could have expected. The nurses and aides were caring and professional, things were kept clean and neat, and the food was surprisingly good. My only reservation was about staffing levels - although pressing the call button usually brought a prompt response, sometimes the respondent was attending to other calls, resulting in long waits, even an hour or more.

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Romana Djekaj

⭐ Great Holiday Fair Experience at Clove Lakes Rehabilitation Center! ⭐ The holiday fair at Clove Lakes Rehabilitation Center was absolutely wonderful! The atmosphere was warm and festive, friendly staff, and an amazing variety of handmade gifts. The residents, families, and vendors all created such a joyful community feel. Everything was well-organized, and the event truly brought the holiday spirit to life. A big thank-you to Matthew and Carol plus everyone at Clove Lakes for hosting such a heartwarming and memorable fair!

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Cheryl

I went to visit my aunt Ilean, the security protocol was on point. All of the staff displayed a welcoming and friendly attitude. The facility was clean and festive , which I appreciated the care and effort displayed. Keep up the good work. The families appreciate all of you!