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Charles Kelly

This facility steals my mother's clothing, toiletries after every visit. They have left her sitting in a room filled with feces in between my visits. She is not cleaned unless I do so during a visit. No blanket. No bedsheet. No pillow. No clean clothes. The same garment on that I put on her last visit now caked to her skin in filth. The only resident I know of treated in this manner. Shaved her head due to facility lice infestation. Close this place and burn it down.

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Nadine Dobson

Denise, Cathy, and Mary Ann all were very helpful and professional. They seemed to know about my uncle and care about him. There was another employee who came to check on whether my uncle had eaten. The facility is clean and patients have an organized schedule of activities, including getting fresh air (weather permitting). The lobby staff greeted me and you have to register using face recognition, which is good. The main entry gate remains locked for security purposes. Overall, each rehab will have their good and bad. However, this facility seems to focus on customer service and improving.

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Lydia Tse

We have good experience with Richmond Center. Some staffs are very caring and supportive to the patients. Facility is rather old and require maintenance.

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Julio R cintron

Hello friend's & Family members as well. My name is- Julio Cintron-Montijo. I am a resident here at, "Richmond Center" 91 Tompkins Ave. Staten Island, is a great place for your Family Members to sit back ,Relax, & enjoy the activities that are offered to your Love one's, before I go on please be aware that all workers are not perfect, as Humans arent perfect either. Everything in life is a work in progress. Patience is a virtue and here in Richmond Center the word Patience applies to all staff, Family members & Residents as well. When I first came here from the Hospital I was greeted by a young woman by the name of "Sherry Sintyago" and right away I felt at home , all my worries were gone. Most C.N.A Workers are very caring as wellĺ⁸

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Darren Mitchell

I’ve been a resident here for a year now and want you mention a few things. The facility is ran great, from top to bottom. Staff on my unit have become family and it really feels a like a home away from home.