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MovieMaster2008

Staff can yell, accuse certain tenants/residents there, higher up administrative staff steal property out of the rooms when resident not in the room, at an activity event, including family bought hangers, food bought by said residents. claiming the resident has or making bugs, there was a staff member at the front desk, she told us it was being closed at 8 PM when it says 8:30 PM so people can get out before going to the side door. I know that the courtyard is only open when the weather is nice, for residents, that doesn't always happen, it could be a nice day and get told not enough staff to bring them outside. More about the building food from the kitchen is known & ran by diettitions and small portions are given, some don't get much unless they ordered outside food, or the occasional luncheons, or if after staff meetings they are offered leftovers before being tossed out. (certain aides) Events, sometimes like above for the courtyard, staff is in a hurry to leave then tell them (residents) to check their calendars, only known Wednesdays are the longer days and most don't always go with dinner times, by the way they have a very nice speaker system there they say it doesn't work, it those round 70/80s style speakers they should get them working again. Physical Therapy, they get the most say one person does standout as controlling he stripped a resident of his linen including his undergarment or (briefs) he got got from an aide in his room, that doesn't seem nice at all, they them independant and they take stuff away. Those empty rooms on the first and fourth & B floors should be opened that is a negative view, or any rooms that would make the building look more as being used not filed in with offices. I was there during the James Square operations, the outside lights if I didn't mention a lot of them are broken or not present and/or covered with trees. The security cameras I know those were mentioned above, they are connected not unhooked they do work that doesn't sound safe at all. Outings, there should be more outings for those who can manage not a set day it should be outings to The NYSF Grounds or the malls even if someone has to go. Cellphones, should be not used during working hours, I can see those with kids trying to get them to school on time by video calls, I almost forgot staff keeps slamming the stairway doors at all hours of the morning, that should be quiet for residents sleeping. Laundry services, people often say that clothing is lost stolen or placed back into the wrong room or closet, it clothing needs to be tagged in the room, don't say it can't be done that would save time and less loss of clothing, the other thing that should be done only if it is requested and the requester is in the room & look through clothing to verify if it's really the right persons clothing, for us that what we found out, someone put a pair of pants (lost the bandana) into the wrong closet, how did we know? resident we know passed away in those pants before residing here at this residence of Bishop, he was brought back to life to those reading this. We aren't saying the place is bad if a loved on is residing here and lost their money from SSI or retirement or can't return to a prior residence or said residence is evicting you, that the social workers job, what does a resident do if money isn't available, let a social worker lose property I would hope not, do the job and get them back home, not holding them longer, we know a resident who has this issue, he was supposed to discharged on a Friday Halloween, he is still there losing his property after a social worker said it was his job to make calls, not true the social worker is supposed to make the calls to these places to stop evictions or get into a new residence, if sending a family member here make sure the social workers, staff are doing their job & not stealing every time a resident leaves for an event, or claiming they are making a false reviews. (I will likely edit this as it seems fit & for errors) Radio/Television local & national news agency

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Krystal Sikes

They don’t deserve ANY stars!!! They are absolutely horrible and should be shut down immediately, my father was not even there for 24 hours when his NEF tube was ripped out from his body. For those who don’t know what that is it’s a tube placed in your kidney and is outside of your body. It is not that easy to pull the tube away from the kidney so I’m not sure what they did but I know it wasn’t good and NOTHING AND NOONE will stop me from figuring this out!! My father is getting ready to undergo a procedure to place the tube back in his kidney as we speak.

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steven gerrad

It was the first time I visited. It is really awesome oh my god. Great welcome, very nice staff and It has a resting place.

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CS Williams

I went to visit my cousin. She seems happy, she said the food is good. The front desk person greeted me when I entered. Another employee spoke as I crossed the bridge. It appears to be a pleasant place to work.

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Sarah Fantom

My Uncle was here for many years. He was like a celebrity to the staff. He seemed happy but after they had called us and told us he had passed away and to come get his things we showed up and they gave us some trash bags full of clothes and told us that was all it was. He had special Paintings on the walls that our family had wanted he had guitars and other valuable items that were all missing. I called the supervisor and they said they had no idea. So the staff stole his stuff after he died and then gave us the scraps. Pathetic