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Catarina Kats

Front desk personnel were courteous and professional. I also noticed a sweet interaction between a resident and the man at the desk. It was beautiful and natural. Need more of that in the world.

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Dan Corbett

I am current patient (6th floor, C side, private room), leaving today actually. This place is horrible. The only reason that it got 2 stars instead of 1 is because of certain people and the food. The food was very good (never hot, luke warm if lucky). The people (Jamie, aide on 6th floor, Erica, PT, Tae, ward attendant 6th floor, Cindy, Nurse/medicine, 6th floor and Correlia, 6th floor, floor manger) there are also a few more whose names I never got. The rest horrible . My very first day here i was told by another resident the deal with aides. The deal was don't hit the call button to much you get attitude if you do. (Never hit my button much, but have seen attitude when you do hit the call button. Don't hit the call button after 11pm, no one will come. I have witnessed that with my own eyes. I am not one to hit the call button often and have been acknowledged by certain people to be true. One day my blood sugar dropped, (i am a type 1 diabetic), I hit the call bell. Took an aide of 1 hour to come and check on me. I could have gone into shock. This wasn't the only time this happened. The first week I was here i feared for my cate. I wasn't getting medicine I needed. 20-30 minutes to get anything. If you have to come here i am sorry, just be prepared.

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Damien Priest

EDIT: They responded to my review by saying they looked at my page and see that I "slander" other facilities. LOL- that other Facility is Bishop, the one that neglected my father, couldn't locate him while shipping him to the VA, and failed to call me (the proxy). I encouraged people to do their own research, almost everything is already public knowledge. How about you worry more about your clients and less about your Google Reviews? Having people create fake reviews to hide their behavior is diabolical. They were just rated one of the worst nursing homes in the nation (don't believe me? Look it up). The AG is investigating them for gross negligence along with a slew of other issues. For every 1 good review, there's probably 100 families so disgusted they didn't think leaving a comment would do much. If you ever want to see this first hand, volunteer.. it'll open your eyes in ways you probably wished you didnt.

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LeeAnn Bomgren

My husband was recently placed in the care of the Van Duyn facility and staffing. There is much to say for the care he and his family received during his short stay; placed on the 6th floor, he was under the direct supervision of ADON Michelle Wells. She took direct and immediate action in assuring he received the best care from all involved. The assisting staff, such as Aides and Nurses among others, was exceptional. Michelle's attention to detail regarding my husband's case was astonishing. Losing a loved one, losing a spouse is such a tremendously difficult time and because of the hard workers at Van Duyn I was able to have and keep my last days with him for what it should be, saying good-bye, without worry for other intricacies. My family and I are grateful for the time, care, and overall professionalism shown.

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Marion Riggall

I spent almost a month on the 7th floor rehab. My room was always cleaned daily, the Aids were very good and helpful. I was disappointed in the food that was provided. They need someone new in the kitchen to provide tasty and eye appealing food. I ate anyway to gain my strength back. The people in Rehab were outstanding. I would like to mention Pushan for Pt and Doug for Ot and Linda who worked everyday to get me walking, do the stairs, and use the exercise equipment needed to strengthen my legs and arms. She is so pleasant and caring !! The Med Nurses were very pleasant and always on time. My over stay on the 7th floor was very good !! Thank you to all who provided for my care !! Blessings !!