SAFIRE REHABILITATION OF NORTHTOWNS, L L C is a Medicare-certified nursing home located in TONAWANDA, NY. CMS overall rating: 2 out of 5 stars. Google rating: 1.9 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Erie County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
SAPPHIRE CARE GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I hate this place never send your love ones here they are the worst of the facilities and the place smells horrible and needs to be shut down my love one was here and they treated her terrible the state needs to be held accountable for this terrible facility and I can’t believe they are still open don’t contact me at all about my review none of your staff or supervisors and they really say they care but all they care about is a paycheck
The usual if I could rate this place zero stars, I would, applies. Just when I thought I've seen a lot of bad stuff in nursing homes, I had to enter this place. From the outside it looks almost abandoned. No clear signage where visitors should park. An attempt was made to update the lobby with newer flooring but it stops there. Maybe they ran out of funds? The rest of the building appears to be stuck in the late 1970s/early 1980s. Staff is a mixed bag. Some are nice and helpful while others are cold and not very responsive. This is a for profit facility with several owners. From what I could tell, this seems like a Medicaid warehouse facility. Ownership takes whatever money they can squeeze out of Medicaid and puts very little into the building or materials. They do the bare minimum just to stay ahead of state and federal regulations/law. I'll guess they don't pay employees well either, but they did sign a new contract with SEIU 1199, so unionized employees might fare better. I would love to ask ownership if they'd be okay with a family member staying here. Try to avoid putting your loved one in this facility. Especially if you can't do their laundry or supervise their care. All care homes require family to be involved but when your family member is here, you become an unpaid employee to ensure your person is okay.
DO NOT SEND YOUR FAMILY HERE!! This place is horrible. You can't leave a message for many of the staff because the voicemail is full. They do no respond to emails. They can't answer basic questions to appropriate people. Questions like, "What is my parent's current medical status?" A simple question that should give a simple answer, but they can't do it. When they get a new staff person THAT person does well for a while until they get ground down by the organization's complete lack of..well...organization. They will make sure that your parent gets the bare minimum legal care until they are dead. DO NOT SEND YOUR FAMILY HERE!! They have changed their name 3 times since 2020 to avoid their horrible reputation.
This place is the worst to put your loved one I put my mother in here just for rehab she will call mostly everyday for 2 weeks complaining &crying about the home aides roughing her up to change her diaper no one should wait 2-4 hours to be changed if you don’t like your profession why pick to care for people ? Then there was a guy on the floor with his private parts out asking for help the whole place smelled bad definitely not professional at all I took my mother out of there &on top of all that my mother had to endure she caught a nasty bacteria from there she was sharing the bathroom with at least 4 other people it’s ridiculous this place should be shut down !!!
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Reviews from Google Places for SAFIRE REHABILITATION OF NORTHTOWNS, L L C. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.