EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR is a Medicare-certified nursing home located in TROY, NY. CMS overall rating: 1 out of 5 stars. Google rating: 2.4 out of 5 from 10 reviews. Accepts both Medicare and Medicaid.

EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

troy, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2920 TIBBITS AVENUE

TROY, NY

Rensselaer County

Service Area

This nursing home is located in Rensselaer County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

TRINITY HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.74 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.78 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 56.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.4
10 reviews
Misty Doe

Misty Doe

This is the rehab you’re looking for. Beautiful, clean, huge rooms, great staffing, sunshine & loving care. Activities are very engaging. Yesterday was manicure day with smiles everywhere! The ladies nails looked so lovely 💅. CNAs carry pagers for when a resident pushes a call light. It’s peaceful without bells alarming. Dining seated like out at a nice restaurant without the trays. They’re served by staff all together. It’s a very Home-Like environment. Safety & Quality of Life is the Priority at this nursing and rehabilitation facility.

Verified Google review
Stephanie Donato

Stephanie Donato

My neighbor was placed in the Eddy due to early onset dementia. It was a horrible facility. There was not enough staff to properly take care of the residents. She was not cleaned on a regular basis and there were no services to assist her condition. Watching the commercials on TV is sickening. The facility is nothing like what is being advertised. I withdraw strongly recommend relatives look at other better run facilities for their loved ones.

Verified Google review
Bekki Boo

Bekki Boo

Terrible, wouldn't recommend to anyone . My husband's grandmother has fallen 3x now and nobody ever shows up to her help light, til much later if at all. She has fractured her hip, her arm, and her thigh falling ...on several different occasions. Please do your loved ones a favor, and find elsewhere to place them.

Verified Google review
Steven Sweet

Steven Sweet

My uncle was admitted to this establishment, and it was a headache from beginning to end. He had been at Samaritan and had his carotid artery worked on /cleaned out. When he went to Heritage House, behead nurse was checking out his sutures apparently, and open one up, and my uncle bled profusely. Bled profusely. When I got there, it was after the fact. When they had him set up to eat dinner, I saw that the back of his sweater was still all blood. I stayed with him until bedtime and when I went to adjust the pillow for him, I saw that the pillow was all blood too. And this was just a beginning of the fiasco at Heritage House. They're discharge papers were joke as well.

Verified Google review
Catalina Calico

Catalina Calico

Lots of caring nurses. My grams bedroom was gloomy and could of been cleaner. Its ironic because on the outside of my grams bedroom it seemed homey and a lot nicer. However, higher ups never did anything to help my gramother. She did not need hospice and did not need to die.

Verified Google review

Reviews from Google Places for EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.