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Kathy Montalbano

The staff at the townhouse are very welcoming. The nursing supervisor and the administrative manager and the nurse All came into the patient’s room greeted him and made him comfortable

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Kang

Townhouse has skillful and caring staff. My mom came after a hip surgery. She was rarely eating, on oxygen, and can’t move. After few weeks here, they cured her lung infection, restored her appetite, and trained her physical strength. Now she is in better shape and can move several steps. We appreciate it very much!

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Jennifer Sodano

So, we had a moment of rough go.. but all of the staff members deserve a great big applause because they pulled through and did what needed to get done! They were awesome and I thank them so much.

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pat Caruso

Townhouse Rehabilitation and nursing was good. I got the care I needed. All the people were attentive and helpful. The physical therapy department was a great help. I was there deu to a broken ankle. I needed to pass a special physical performance test which including pulling an adults weight 30 feet or more and they prepared me for this test and even though I’m 80 years old I passed it. My son has also been there several times and done well. I would recommend it highly.

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Successful1

This was my first time coming to the Townhouse, they’re easily located on Hempstead turnpike. There is plenty of parking surrounding their property, I was greeted with a warm smile welcoming me from the front desk. The front desk employee was named, Sidi, he made me feel at home instantly. He helped me with my check in process and directed me to the elevator. When I got out of the elevator, I passed other employees, everyone made eye contact, spoke and was willing to assist me with locating my mom’s room. This facility was nice, clean and spacious. They have 4 elevators. I observed Staff members interacting with other patients. There is a seating area on unit where you can sit outside of the bedroom but still on unit to visit your loved ones. My mom was admitted on Thursday evening and I saw her on Saturday. Other family members seen her on the previous days. My brother and sister in law meet with the OT and PT on Friday and stated how through their assessments were. They asked a lot of questions to really get to know my mom and her functional abilities prior to admission. When I saw my mom on Sat morning she was nicely groomed, her bed was neatly made and she was positioned comfortably in her bed. Her call bell, remote, cell phone etc… were in reach. The temperature was very comfortable. Her room was huge, very spacious with enough storage space for her clothing and personal items. They also had a nice clean wheelchair with supportive items for her to use. Lots of available pillows for her to use and two nice comfortable chairs for family members to sit. The lunch they served her was meatloaf, mashed potatoes and peas. It looked and smelled good. The staff also took time to check to see how much my mom ate before taking her tray. My mom’s CNA checked on my mom often and let us know she was available if we needed anything. I’m very impressed by everything and look forward to working with them! My mom is short term but will be transitioned to long term care. This might be the hidden gem in Long Island. Also, the admission director was exceptional, she helped to make the admission process quick and easy.