M

Mike Thomas

Good facility, nurses are nice. Only issue is with the social worker "Maddie" or Maggie is always very rude & argumentive whenever I call with questions regarding my mom. Hopefully her supervisor will have a talk with her about her attitude. Watch out for her she is not very nice

D

Danielle Doyle

Love the Christmas decorations and the staff was very friendly during my visit.

D

DANIELLE STOKNA

I wish I could give lower. It has been some time which is why I am comfortable leaving a review. Do not bring your loved ones here. My grandfathers wedding ring was stolen off of his finger as he was dying and unable to defend himself. (I have photos of him with the ring the day before it was missing.) They sent a “social worker” to “investigate” but she failed to be appropriate and violated a number of the Social Worker Code of Ethics. The facility did not take the situation seriously and failed to show empathy in any form. Unfortunately my grandfather was buried without his wedding ring. In addition to this staff had to be reminded to administer pain medication and other residents were frequently ignored while screaming. This is not a safe, respectful, or ethical environment for your loved ones.

S

Sam Nina

Now if I could I would give this facility triple 000 review I would! Please folks if you love your loved ones do not leave them here! This facility needs to be closed down! They don’t come in at night to help someone who is fully handicapped and can’t move their hands, legs or anything ! They don’t come in to change positions or give the person water! Call bell is taken away from patients! They get yelled at if ask for help at night! They don’t feed a person who can’t use their hands! Please, please, please don’t leave your loved ones in here! Better food is given to the animals than people in here! People get open wounds due to neglect and nobody cares from the aids to the managers they ALL just don’t care! And then they act all nice here please reach out and stuff! I did but you never bother to answer your phones! Shame on you for leaving your residents in urine and fecal all night! Your facility is worse than jail! Update on this review. I still have nothing nice to say! My cousin was admitted here after a hard fall that has left her paralyzed even her hands. She is only 62 and totally ok in her brain just her body was not functioning. The stories she told us after we took her out of this prison are terrifying! Please don’t put hit loved one in here all i have to say!

P

paula smith

Not professional at ALL!! My fiance is currently there..Gets yelled at slammed around in wheel chair.Tells him he can do things himself(he had a stroke) he does dress himself,makes his own bed but when ask for help is emotionally abused..Fell out of bed and nurse Linda yelled for him to get up..He lost use of right leg..Complaining gets swept away(they all cover for each other) I have called administrator Adam Hovey(I think last name) nurses said things didn't happen so it over. Am contacting NY board of health.DO NOT send anyone here..I am battling breast cancer so I can't be there to fight for him..