THE GRAND REHABILITATION AND NURSING AT UTICA is a Medicare-certified nursing home located in UTICA, NY. CMS overall rating: 1 out of 5 stars. Google rating: 3.1 out of 5 from 84 reviews. Accepts both Medicare and Medicaid.

THE GRAND REHABILITATION AND NURSING AT UTICA

utica, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1657 SUNSET AVE

UTICA, NY

Oneida County

Service Area

This nursing home is located in Oneida County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

THE GRAND HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.33 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.18 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.0% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

3.1
84 reviews
wesley wright

wesley wright

My wife just had rehab there! Wonderful staff! Very attentive to her needs! Plenty of activities to keep you busy! Great place for short term rehab!

Verified Google review
Lex Lamb

Lex Lamb

This place seems to get a lot of negative comments and reviews and I used to believe them until i witnessed the care they give personally here at the Grand of Utica. Today was my great grandmothers 100th birthday and staff here at the Grand of Utica went above and beyond for her birthday today. The staff planned her a big party and we as the family were shocked to see how much they did for her. The Grand arranged a catered lunch for the residents and family. Not only did they get lunch catered for everybody they arranged something with the Mayor Of Utica to come and present my great grandmother a certificate for her birthday. And not just that the grand also arranged to have live music there as well for her! They also had my great grandmother dressed up very cute and nicely for her birthday the staff at the grand had gotten my grandmother a tiara and sash for her birthday to wear today. As well as providing a cake for her birthday from Holland Farms. Thank you to the Grand of Utica for going above and beyond! She has been doing so much better since going to the Grand actually! My grandmother is always talking and telling us how nicely the staff treats her here. She is very happy with being at the Grand of Utica. At first we as the family were skeptical at first with her being at the Grand due to hearing so many poor and negative reviews but to our surprise she has had quite the opposite experience here! Thank you again to the Grand Staff you all are great and so caring!

Verified Google review
Sharon Zampa

Sharon Zampa

I have been a resident for over a month here at the grand facility. Health, faculty, nurses and aides need to respond fastly to the residents when needed. I do not care for my doctor on call. . I do benefit from the therapy and activities here at the facility. They have helped me a lot on my journey. Some of the nurses on my unit are wonderful, and some of them could use some help.

Verified Google review
Yummy M. (YumYum)

Yummy M. (YumYum)

I am trying to figure out why for the life of me how I chose for my mother to come to this place and I haven't recieved not 1 call from a social worker or floor manager to give me the run down on her treatment plan, insurance length of stay HOW TO STAY IN CONTACT WITH HER, NOTHING!!!! Going on week 2 and it's beginning to appear as a situation for our attorney. Ive called several times and left several messages to have someone call me back... ...And absolutely NOTHING! SILENCE.

Verified Google review
Darla Stocking

Darla Stocking

I am here for short term rehabilitation, and I have to say that I have been getting great care, the nurses and the aides are doing a phenomenal job. I appreciate them all. I am going through therapy to strengthen my legs after falling back in August and breaking my left leg. The therapists have been awesome, they are doing everything they can, to get me back on my feet again, (pun intended). If you are ever given the choice to be in a rehabilitation, for what ever reason, pick The Grand, you will not be disappointed.

Verified Google review

Reviews from Google Places for THE GRAND REHABILITATION AND NURSING AT UTICA. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.