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Alex Goldberger

The staff are caring, professional, and truly dedicated to the residents. The facility is clean, well-organized, and welcoming. You can tell the residents are treated with respect and compassion every day. Highly recommend this nursing home!

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Desrene Ranglin

The nurses on the second floor are wonderful. Some of the nurses aide are wonderful, especially the Asian aide Yolanda and Rosie . The front desk: jeff , the concierge please forgive me for not remembering your names , especially the morning staff wonderful staff. Rehab/PT especially Tina and her boss lovely people. The social workers. So wonderful. They did everything to retreaved my husband’s clothing. Beautiful ladies . Took me this long to get back. So busy The place is very clean and well kept. God bless you all

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Nicole Calore

I am extremely disappointed and disturbed by the level of care my loved one received at this nursing home. Despite being able to advocate for themselves, they still experienced neglect—particularly with basic hygiene. Diaper changes were delayed so long that they developed painful rashes, and call bells frequently went unanswered for hours, leaving them and other residents soiled and uncomfortable. The facility is clearly understaffed, and the few staff members available often appeared overwhelmed, inattentive, and at times, indifferent. Many were not friendly or compassionate, and their interactions with residents lacked basic kindness and empathy. If this is how someone who can speak up for themselves is treated, I can only imagine how much worse it must be for residents with cognitive impairments or dementia who cannot communicate their needs. Even more alarming, there were multiple incidents involving medication errors. My loved one’s prescriptions were not administered correctly by nursing staff—either given at the wrong times or missed altogether. This kind of mistake can have serious health consequences and reflects a dangerous lack of oversight and attention to detail. Families place their trust in these facilities to care for their most vulnerable members. That trust was completely broken in our experience. I hope that management takes immediate and meaningful action to address these serious issues—for the safety and dignity of every resident.

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Kathy

The one thing that is amazing about this place is the physical therapists. I’ve been here for 2wks now following my right hip replacement surgery & they have me walking around & looking forward to the next time I go down to therapy. They make it fun as well, having music play, etc. I’ve had many different therapists and not one has let me down yet. 👍 It’s been a hard road due having avascular necrosis I have still in my other hip, but they’ve made it a little easier. ❤️ Also my grandmother went here as well and she didn’t want to leave although she had to lol.. She loved the social hour and the scheduled things they did. Just wanted to make sure people knew about their therapists cause they’re great. 😊 (if any happen to read this 😆 , thank u)

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Dawn McGinn

A big thank you to the Nyack Ridge Care Team and all staff for a very pleasant and professional rehab experience for my 96 year old mom. The nursing staff, Aides, therapists, receptionists, dietary team, recreation team, social services and facilities staff were professional, caring, responsive and supportive. Great and frequent communications, clean and well lit facilities, we were always greeted with a smile, they were accommodating, understanding and flexible. I was very surprised at the quality of care my mom received for the 3 weeks she was a patient. In my opinion, this facility is under rated and happy to give them a well deserved 5-star review!!