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Sean Hill

My mother was in Sam Keep for the better part of year. It one on the great regrets of my life that we put her in there. The care she received was minimal. Echoing what another review said the place seems dangerously under staffed. The staff that worked there appeared un-engaged and seemed to be chained to the nurses sattions. Multiple times when I arrived and found my mother needding to be changed and to have been left in that condition for more than a day. Only to be told by the nurses that they would get to it with no sense of urgency. During the time my mother stayed there, they managed to throw out her false teeth after she left them on a dining tray. This happened not once but twice. When we brought this to the attention of the staff they were vaguely apologetic and seemed to imply there things happen and that we try and be more careful in the future. But you know these things happen. They also left my mother shoes on for over a week while I was vacation. She developed sore on her feet which developed into actual holes in her soles, it took months to treat. There was little evidence that anyone working there was paying close to the patients. Ironically the floor she was had a poster of poem titled "Just a Nurse" You can google it, but it's the most passive aggressive things I've seen, suggesting that nurses don't get there due and it was nurse who did the hard workd and received little praise. While my mother there it was just the nurses rendering inadequate care. It was just a nurse who forgot to take off her shoes and it was just a nurse who threw out teeth. From what I saw everytime I went there It was just the nurses who were continually on their phone ignoring patients. One other thing to note. In order to get the cable turned on in her room we had to pay the front desk downstairs cash only to get it turned on. They would not provide a receipt for this. Can't say for sure they were pocketing the cash, but it sure seemed like it. There are not a lot of options up here for care for the eldery, but you have any other option I would look there first.

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Panda Panda

Resident to staff ratios are dangerously inadequate. Many days your loved one and 20 other patients are left with two exhausted women for the entire day. It is dangerously understaffed. And the few staff they have are paid less than fast food workers, but working six times as long each shift. It is completely normal for two people with no college education, no medical training, and no sleep to be left in charge of 15-20 fully dependent, extremely impaired adults for sixteen hours each day. This is the usual policy. Your loved one is left stewing in her own waste, dehydrated, and mentally bereft for hours. Because Samaritan does not care about safety, staffing, hygiene, nor humane treatment.

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brenda bockus

My mother has been a resident of Samaritan Keep for almost 2 years. I couldn't ask for better care for her. The nurses are all kind to her and she loves them too. I am called with monthly updates on her check ups.

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Takari Wolf

Nurses are more worried about their break then helping patients, they take forever to get to patients when they buzz for help, place is always understaffed. Jeanine on 3rd floor is rude and doesn't know what she's talking about, said my mother in law was faking not being able to move well and when it was time for my mother in law to have her pain meds Jeanine said it wasn't time for them even though it was til hubby did the math for her on the time. Next day mother in law passed away. This place is HORRIBLE if you truly love your elderly ones DO NOT put them in here, they will go from needing minimal help to a hoyer lift for help before they pass away.

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jmedley38

You should judge a nursing home when you visit it, and you will like this one!! Residents here are clean, happy and well taken care of. You will find them singing in the lobby with a piano player, getting their hair done in the salon, or enjoying a meal in the cafeteria with families and friends.