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Jack Bradley

I have been LIED TO BY STAFF MEMBERS, REFUSED MEDICAL EQUIPMENT, LACK OF HELP WHEN NEEDED, HAD MONEY STOLEN FROM MY WALLET, LACK OF CARE WITH MEDICAL PROBLEMS, PERSONAL PROPERTY MISSING, HAVE WAITED FOR HELP FOR OVER 4 HOURS, CAN'T GET MEDICATION IN A TIMELY MANNER, I'VE SAT FOR HOURS IN PAIN WITHOUT AND HELP FROM STAFF. These people are here only to get their paychecks and try NOT do anything to help the patients. I am a Vietnam veteran with the Army and have not ever seen or been treated like this since I first returned from Vietnam, and I don't enjoy being ignored, treated or abused like this by anyone.

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Phil W

My daughter told me about this place where her mother is now situated. She said the staff can be inattentive, the food is awful, the price is high ($14,500 per month), and she is sharing a room with a woman who is non-verbal. The sense of isolation is inhumane. Even the food is brought to the room instead of the residents going to a dining room. Showers are once a week. No exceptions! Dogs in a shelter are treated better.

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Jill Marshall

This place is the worst. I've been a resident for over 2 years now. I asked to learn the board transfer from my electric chair to my bed and bed to chair. They INSISTED on trying to make me stand. I explained why I couldn't because of my back n the accident I was in. Made NO difference. So when they force it I went down on the floor. They don't have enough staffing ..most nights it's 1 aide n 1 split that helps on both North n South units. They have 40 people per unit. There is NO quality of care. Treatments are not always done but documented as being done. There are no freedom here. I have pictures to prove my statements. THIS PLACE IS HORRIBLE!!!!!

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Amy McCracken

Wow this place sounds so great if you listen to the message while you are on hold. They build themselves up because they are so terrible! My friend of many years went into Wellsville Manor Care Center and they say he has round the clock care which is a lie. He has called me because he was falling out of bed and couldn't get himself back up. Aid forgot to give his call button back to him. This happens often and staff and patients both know about it. He is to be on a diabetic diet but they don't realize that carbs are turned into sugar by the human body. The give him toast and cereal for breakfast! Told me there are too many people to feed to do a strict diet for anyone. Maybe this is why his sugar is so high and he is not healing and suffering from more infection. I could go on and on about all of the things this place has done. We refer to the place as a prison not a nursing home. Go for a walk and see the lack of AC in the summer that they say they have and the patient after patient with such sad faces.

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Peyton Johnson

Warm and inviting entryway. Felt very welcomed by staff. Clean and home like environment. Grandma loved her roommate and her staff. I felt as though they truly took my grandmother's personal wants and needs into consideration when choosing a room and roommate for her. Overall wonderful experience, I would highly recommend this facility to anyone and/or their loved one, needing rehabilitation.