K

Karen Sessa

As a visitor I was greeted by a very friendly receptionist. The building was decorated beautifully for the holidays including the outdoor space which had an enormous lighted tree. The facility itself was very clean and actually smelled very good. Not like a hospital. The few interventions I happen to see between patients and staff were very positive. The workers were very upbeat and friendly to the patients. I was actually very impressed.

B

Brittney Lofflin

I cannot say enough wonderful things about my experience at this facility. From the moment we called East Neck to see the place and entered the building, we were met with warmth, compassion, and a level of kindness that immediately put our family at ease. The staff truly go above and beyond and you can tell they care. the nurse, CNA, therapist, and team member we have encountered treated my loved one with patience, dignity, and respect. They took the time to explain each step of the care process, answer questions, and offer encouragement on difficult days. The rehabilitation team deserves special mention — their dedication, expertise, and positive attitude made all the difference in the recovery journey. Watching the progress from admission to (almost at) discharge has been remarkable, and we are so grateful for the support. In a world where healthcare can sometimes feel rushed or impersonal, this facility stands out. They treat patients like family, and that level of compassion truly matters. We are forever thankful to the entire staff for the care, kindness, and comfort they provided. We are so glad we came to tour this facility and met the people we did from the start. We thank god every day for those who gave their numbers and answer our questions any time of the day. Highly recommended for anyone looking for a skilled and caring place for their loved one. You won’t be disappointed

M

Mama T

My friend & a Veteran was here…what a nightmare! Worst food ever as I have spoken to numerous family members of other patients here. On Thanksgiving 2025… their meal of the day was Spaghetti & cooked cubed carrots!!! Seriously, this place can’t swing Turkey for the patients on Thanksgiving? We are constantly having to order Door Dash to deliver food here as what they serve is awful. The other day 2 inadequately microwaved eggs waffles were served with a piece of burnt toast!!! That was breakfast!!! Shortly after arriving at facility another patient (another Veteran) had his dental implants removed off his tray table & either thrown away or stolen 😳. It is over a year & the poor gentleman still doesn’t have replacements for his very expensive snap in implants! 😳 There are patients yelling “ Help Me” loudly 24/7 & nothing is done about it. Several patients are exasperated with the constant yelling & canny sleep or relax enough to heal. Calls to Administration do nothing! I have many more stories but summarizing…YOU DO NOT WANT TO COME HERE nor DO YOU WANT ANY OF YOUR LOVED ONES TRAPPED IN HERE! If they’re not paying careful attention , patients who have had strokes no longer get therapy & are just switched into the Nursing Home part of their Medical facility & are just THERE living with awful food, yelling & cry’s from patients, awful smells in the hallways as patients beds are pushed into the hallways & left there. 😳 I would say this Rehab should be only your last resort!

F

Frank DeMarco

My father recently completed a three-week stay at East Neck Nursing & Rehabilitation after his total knee replacement at 70 years old, and I can honestly say the experience exceeded every expectation we had. From the moment we walked through the doors, the admissions team was warm, patient, and incredibly accommodating. They made the transition seamless and reassured us every step of the way. It’s rare to find an admissions staff that treats you like family, but that’s exactly how they made us feel. The CNAs were absolutely wonderful — kind, attentive, and genuinely caring. They treated my father with dignity, compassion, and so much encouragement. We could see how much pride they took in making sure he was comfortable and well cared for. The rehab team deserves special recognition. Their dedication, skill, and motivation turned what could have been a slow recovery into something remarkable. My father was rolled into the facility after surgery… and walked out three weeks later. Their expertise and positivity gave him the confidence and strength to get back on his feet faster than we ever imagined. The social workers were equally amazing, checking in constantly, guiding us through everything we needed to know, and going above and beyond to make sure his discharge plan was smooth and stress-free. I cannot thank the entire East Neck team enough. Their professionalism, teamwork, and genuine compassion made such a difference in my father’s recovery. We are truly grateful for the care he received — this facility is a blessing to families who need support during rehab. I highly recommend East Neck Nursing & Rehabilitation Center to anyone seeking exceptional care for themselves or a loved one.

D

D C

My father was here for short term Rehab. The majority of the Nursing staff ( RNs and CNAs) are shockingly unresponsive to concerns of the patient and family. While there are a few shining stars, most are completely apathetic and often quite rude. Medical staff MDs or PAs are nowhere to be found if your loved one is having medical issues. On several occasions we waited days for answers about lab work or other tests that were time sensitive, thus putting my father’s health and life at risk. If you need a consultation by a specialist be prepared to wait several days. There does not seem to be ANY leadership of the nursing or medical staff. There is no apparent chain of command OR coordination of care. The Physical Therapists are caring and do their best. The gym space is always overcrowded, but they genuinely try to give each patient an adequate amount of attention. The physical plant is nice enough but cleaning is inconsistent. Food is decent Miriam CNA is wonderful Marie CNA is good Ana RN is smart, helpful, very good Donald in housekeeping is excellent