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Linda Buczak

Seneca Healthcare Center is very well kept and has tasteful nice paint colors and lovely pictures. The staff is always kind and helpful to my mother and my family. The food my mother is served looks good and also looks nutritious. My only concern is that the room my mother is in isn’t as clean as it should be. I move her furniture and the floor is dirty and behind the bed is dusty and dirty. Being in healthcare myself our family would like to see the rooms the residents sleep in be kept cleaner.

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Kim Myers

I have been admitted since 7:00 pm and was NEVER GIVEN A CARE PLAN OR ADMISSION! Asked to use the bathroom for 3 hours and NOT EVEN GIVEN A BEDPAN !!! I have been WITHOUT PAIN MEDICATION WHICH I HAVE TAKEN FOR OVER 20 YEARS SINCE LEAVING MERCY HOSPITAL AT APPROX 3PM YESTERDAY !! I NEVER HEARD of a facility NOT HAVING YOUR PAIN MEDICATION

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Meghan Young

My Dad spent the last few weeks of his life at Seneca Health Care Center - I'll always be grateful for the compassionate care he received during that time. Kirsten & her team went above & beyond to ensure his hospice experience was dignified and comfortable.

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Janice Derenda

Went there for rehab after I fractured my hip, staff kept holding back pain meds, or id ring and wait for hours sometimes 7 hours without any of my meds, aides are nasty, nurses are nasty, only came across a few nice ones and they'll get a good report. They never offered me a shower or bed bath. I had to make an appointment to get hair washed after 17 days of it not being washed. Left with no instructions for after surgery, they called my new scripts into 2 Tops that have no pharmacy in them, they don't listen when you tell them things. They assume, well we all know what that means.. one night I was in such pain, I kept ringing, they'd come in & say I'll tell the nurse. Kept on for hours. Finally at 2am I walked, yes walked, no walker, to the nurses station & told them I'm not going through this again. They just looked at me & said nothing. Two hours later I finally got my medication and could sleep only to be woken up at 6am then 8am on & on. Not because of me but because everyday they said they were short handed. Everyday, and then you listen to all the staff talk about the other staff like a bunch of high school kids, it sickened me. I feel bad for anyone who has a person in this place. I was also sent home with no walker, fractured hip, screws & bolts holding the leg together but I'm sent home with nothing, no instructions for care of wound or even a cane. Stay away from this place, the staff are not out for your best interests. I will never give Seneca Manor a good referral, they don't deserve it 😤

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Grace Serenas

The moment we arrived, the manager Courtney and physical therapist were saying over and over to my mother, who was experiencing delirium post knee surgery, to stand up but without letting her breathe. It was horrendous. There was no time to stop, to intervene, to talk, to explain her situation. The manager was outrageously rash with us and my mother, and frantic. While she verbalized life issues of her own going on, we are also going through so much to care for our mother and ensure she is safe. We ended up leaving within the hour and wouldn't recommend the poor quality of care to anyone.