S

Simone Fancher

The dining room experience was great. Rooms and amenities are very nice

C

Cindy Wilson

My Dads stay at Canterbury Woods was nothing less than Amazing!!! The staff was extremley kind and very helpful! Erica Gentile went above and beyond to make certain everything was going well! She was wonderful!

G

Gena Stephan

The skilled nursing care is terrible. People move into independent living with the promise of “life care”. The end of life care is deplorable due to patient neglect. I am shocked at the lack of compassion and attention to basic needs. If you are considering moving to Canterbury Woods - don’t! The independent living amenities are their sales pitch, but the skilled nursing is their dirty secret.

E

Ellen Leonard

BE CAREFUL!! My parents loved living here, but now that they've passed, our lawyers are telling us the Canterbury Woods lawyers are holding up the inheritance we've been fighting for for over a year and a half now. Even after leaving this review, I've heard nothing back from the administration. VERY unresponsive! Our inheritance is being stolen by these people!!

S

Saundra Sno' Mercado

The building, resident’s rooms, theater and grounds are gorgeous. The dining room is equally as impressive. However it is greatly lacking in simple daily activities that keep residents mentally stimulated. No bingo, no Bills football games set-ups, no crafts, no cooking classes, no movie nights, and no activities at all on Sundays. The scrabble night and once a week poker & pinochle games were set up and are run and managed by the residents and there are no Canterbury employees involved with these activities. When residents asked for a weekly bingo night they were told if they want one they can do it themselves as management won’t provide employees to run it. There are no fun day trips offered except a weekly bus ride to Walmart & WEGMANS. There should be trips to museums, restaurants and the zoo for example. There are no dancing classes for seniors. As the most expensive senior living facility in Western New York, the activities are sorely lacking. The theater was built so non-residents can attend by buying tickets. Unfortunately, the residents must also pay to attend, therefore it’s sparsely used by the residents. The swimming pool is empty 90% of the time and there is no supervision by employees. You need to swim with a friend if you want to utilize the pool.