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Marc Safran

I had a very pleasant visit. However, more important than the quality of my visit, is the fact that my wife feels she is receiving very good care at Excel. The quality of her therapies is excellent, and the nursing staff, aides, and other support staff are caring and supportive. We feel fortunate that she ended up at Excel. The one area in which there is considerable room for improvement is the quality of the food. That not withstanding, my wife and I feel fortunate that she ended up at Excel.

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Ty

I am currently a nursing student who attends Excel Nursing and Rehab Center for educational requirements I would like to say that from the moment you walk in, this place presents itself exceptionally well . The environment is clean, warm, and spacious, and it is nice to see the residents happy, smiling, and even singing & dancing despite the medical challenges they may be facing. All of the nurses and staff are very friendly and welcoming, and they are always willing to help, even when they are busy. If I had a family member in need of care, this would be the first place I would choose. 👍

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Bardiya Mousavi

Our experience with was deeply disappointing and far below the professional standards we expected. Although the facility presents itself very well in advertisements and online, the actual level of care provided was nowhere near what was promised. Unfortunately, we encountered several issues that made it clear that this center does not operate with the level of professionalism, coordination, or attention that families expect when trusting them with a loved one: • Staff professionalism was noticeably lacking, and there seemed to be very poor coordination among team members. • My grandmother’s needs were not monitored or addressed in a consistent or organized manner. • Communication with the family was slow, unclear, and far from transparent. • Several important concerns that required prompt attention were either ignored or handled with significant delay. • The overall environment, which we expected to be calm, reliable, and care-focused, was instead far below acceptable standards, especially in terms of attention to detail and quality of service. During her stay, my grandmother’s condition actually worsened, and we ultimately felt we had no choice but to remove her from the facility for her safety and well-being. This review reflects our personal experience, but I strongly recommend that families seeking a truly professional, trustworthy, and attentive care environment take extra time to evaluate other options to avoid a similar experience.

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Tannaz Khaledi

Our experience with this center was very disappointing. We had trusted them to take care of my grandmother, but the level of care was poor, the staff were unprofessional, and important information was often given late or incomplete. The environment didn’t feel safe or comforting, and her condition didn’t improve — it actually got worse, so we had to remove her from the facility. Based on our experience, I strongly recommend not trusting your loved ones to this place.

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Nana Khaladi

I brought my mother to this rehab after her ankle surgery because I heard the physical therapy was good, but the care was terrible. They did not give her the correct medications—even though she has AFib—and her blood pressure stayed high the whole time. The facility was very dirty, and they did not give her enough water, leaving her dehydrated. They also left her in a dirty diaper, and I had to change her myself every day. They never moved her or helped her in bed. This place was extremely disappointing and unsafe. I do not recommend this rehab to anyone.