A

Andres Posada

​My experience at Hudson Hills Rehabilitation Center Nursing Home was horrible. The nursing staff is inadequate, often displaying negative attitudes and a lack of care for patients. The negligence is extreme, with many, including myself, left dirty and neglected. The administration, including Isaac and Rocky, prioritizes business over patient well-being, and the social worker, Jane, was unhelpful and often unavailable. Furthermore, the discharge process was inappropriate, with no home care arranged and incorrect medication sent home, and prescriptions were not sent to the pharmacy. Additionally, the nurse supervisors, Kim and Alvin, and nurse Carla, who often gave the wrong medication at the wrong time, were noted. The food is disgusting. I strongly do not recommend anyone to consider this facility for their loved ones or themselves; thorough McClung and careful consideration are crucial.

J

Jasmin Rodriguez

Since my original post I was contact by Isaac who works in administration. He has been great, and has gone above and beyond when I try to reach my cousin or need to speak to the nursing team with updates. Since I’m out of state I can’t do much but I do appreciate the effort and how easy he makes it for me to have a simple conversation with my cousin. When I call he is never bothered, and shows empathy in his willingness to connect me to cousin. He has also been a great help connecting my siblings to my cousin’s social worker. I’m not familiar with her name but she is also helpful and we are grateful for her assistance as well. The nursing staff he connects me to when I need an update have been great as well and it’s a big difference from my experience in the original posting. Because of this new experience I have changed my rating. ————————————————————————- Tried calling a family member who is currently staying there, the nurses today (Saturday 12/20) were so rude in rushing me off the phone. They kept telling me I have the wrong number and floor. Again so quick to rush me off. It wasn’t till I said another nurse had helped me before on that floor that they bothered to look at their patient roster to see she was there. That’s when they confirmed but left me with no information to connect to her. I had to call again to get the correct extension. I still couldn’t get connected, I called and they did not pick and when I called again they picked up the phone and hung up, this happened 6 times! It wasn’t until someone else picked up and I said I would call Joint Commission to complain if they hung up again, then I was helped. This was another nurse though, she was helpful, the took my number and went to my cousins room and called me. I’m grateful for her, but the other staff, so ridiculous and should be ashamed of themselves. My cousin has cancer and most likely will not come back from this. I’m in another state so you can imagine me trying to reach her and I can’t. I also work in healthcare, the manner that these staff members treated me today they should be terminated! I can’t imagine other people not being able to get a hold of their family members. If you can avoid this place please.

W

Wallace Smallwood

Well trained staff with helpful administration officials. Modern day to day procedure for all patients list here. Each staff member is completely helpful. Like how everyone else has been kind to me. I appreciate the is their best foot forward to getting patients back on their feet. I would rate the facility 10/10. I happy to be here to get the help I needed. Thank you.

G

Gina

Everyone is very nice at Hudson Hill! They take very good care of my husband. Whenever I reach out, the staff is there to help and address his needs. Thank you Hudson Hill for being kind and caring.

A

Andres Posada

Unfortunately, I have not been home in over a year following my heart transplant and two strokes, which have left me reliant on others for assistance. I have been undergoing rehabilitation and have been transferred to several facilities. Regrettably, this rehabilitation facility has been the most subpar experience thus far. The nursing staff and aides exhibit unprofessional behavior and a poor attitude. I require daily wound care for my injuries, but it is only provided after repeated requests, and the necessary supplies are often unavailable. The care is inadequate, and I have been left unclean on multiple occasions following bowel movements. I receive bed washes, but they are not thorough, and I must request them multiple times. Medications are consistently administered late. The food is unappetizing and always served cold. The elevator system is insufficient, with only two elevators serving six floors, and they frequently malfunction. I have waited up to 45 minutes to access an elevator, which poses a significant fire hazard, particularly given that the majority of residents rely on wheelchairs. To conclude this review i must mention that the majority residents here feel the same and some aren't able to advocate for them selves. That why I make a point to Wright a review, so people can read and think twice before deciding to come here or sending your loved ones