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Shannon Mcgee

Update 12-31-25 After some time of miscommunication and adjustment time the social worker and nursing superviser have worked to address some of the issues my sister was having. She was moved to a floor that better met her needs. PT has started and they have activated a care plan. Looking forward to seeing my sister make progress in her rehab. Update: 12-16-25 Even after the response below my sister continues to receive poor care at this place. They have even begun to retaliate for our speaking out. Please do not go by the reveiws here. They have to be fake. My sister has only been on the 5th floor but I cant imagine it being different on any other floor if management allows patients to be treated this way. My sister was told today there is no toilet tissue for the patients in the entire facility. She had to order tissue from Walgreens. No drinking water....had to wait hours for cooler to be refilled. Unbelievable! If a hospital steers you here say no! The doctor now basically refuses to talk to her. The nurse supervisor continues to not order medications so my sister sits in pain all day. All she wants now is a referral for a transfer out. These are not Healthcare professionals in any way. 12- 8-25 Please....if you have any choice at all...do not come to this place for treatment. First , pictures are deceiving. They may be renovating but the patient areas are deplorable. Secondly they are sadly understaffed. My sister was transfered there from hospital 3days ago and she had yet to see a doctor, receive a treatment plan or received pain meds. No one returns calls to patients or family members. Please save yourself the pain and agony. This place is not it! Hoping to have my sister transferred asap.

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Nancy Axelrod

Very disappointed with facility. The nursing staff doesn't want to do their job from supervisor right on down to nurses aides. The only thing they have going for them is their cleaning crew. They were the only workers who said hello and had a smile on their face. The receptionist at the front door doesn't do her job either. Never did she acknowledge someone entering the building. If she's the same person who answered the phone, she didn't want to help you there either. Very disappointed with the facility. I would recommend that you stay away from this facility. The food is disgusting looking. I couldn't even tell what it was that they were serving. I did talk with the person in charge of preparing the meals. They stated that the patient can request another meal if they want. The best part is I asked other patients about how they felt about meals, and they said that they had been asking for something else but they never received it. Stay away. Nobody does their jobs in this place.

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Vilma Rivera

Kesha is such a wonderful person she is a gem She goes above and beyond to make her patience feel very welcome. Anything you Ask she has an answer and she tried to solve the problem as well as she can. I am very thankful for her.

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Angela Field

This was a new experience but I was treated with the utmost respect. Was made comfortable as possible. The best nurse Melissa(the one with blonde hair) was the best nurse ever she went above and beyond for me..

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Latorya Clay

The receptionist here is an absolute gem! She’s so sweet and welcoming, instantly making you feel comfortable the moment you walk in. Her friendly demeanor is matched by her knowledge she’s always ready to answer questions and guide you with ease. Truly the heart of the front desk!