Westwood Health and Rehabilitation is a Medicare-certified nursing home located in Archdale, NC. CMS overall rating: 3 out of 5 stars. Google rating: 3.2 out of 5 from 65 reviews. Accepts both Medicare and Medicaid.

Westwood Health and Rehabilitation

archdale, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

625 Ashland Street

Archdale, NC

Randolph County

Service Area

This nursing home is located in Randolph County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.35 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.41 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 87.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 75.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
65 reviews
Greg

Greg

This place is not fit for a dog to go to? My Father supposed to stayed there 19 days ? And Thank God my Father only stayed there 17days. Humana took care of the bill? And they are sending us a bill saying we owe $170. I’m glad that I went there every day and at nights,, I recorded everything that they done to my father he fell down 12 or 14 times in their care. I would not recommend anyone to take their love ones to this place. They are not professional. My Father Larry was sent there May the 2nd of 2025, to the 19th. The last day my father was there and fell down and cut his hand and it was bleeding bad and they did not clean it or anything. Only Thing these people care about is getting paid for doing nothing. I was talking to a lady across the other room ? She said that they don’t care if she died in there I felt bad for this lady I knew she was telling me the truth. Because I recorded everything that happened over there. Oh another thing they were letting a guy drink out of the bottle for my Father tube feeding it’s called Jevity complete Balanced Nutrition With fiber 1.5 CAL , 33.8 FL OZ. I have two full bottles I’m going to take it back to them. We do not need any more. If they want it back. I wasn’t going to say anything about this until they started sending out a bill saying we owe them. If you do have a family member who is there record everything like I did because if they don’t stop sending letters saying that we owe them money. And we do not owe them anything.

Verified Google review
Fe

Fe

I would like to sincerely thank the therapy team for the outstanding care, motivation, and support they provided to my uncle during his recovery and physical therapy while he was at the long-term care and rehab center. A special thank you to **Derrick Parker, COTA**, **Deb Morrin, COTA**, and **Keirah Carmichael, PTA**. Their professionalism, patience, and genuine encouragement made a meaningful difference in my uncle’s rehabilitation journey. They took the time to motivate him, meet him where he was, and consistently push him toward progress while ensuring he felt supported and respected. Our family is truly grateful for their dedication and compassion. It brought us great peace of mind knowing he was in such capable and caring hands. Thank you for the positive impact you made during an important time in his recovery.

Verified Google review
Tekorah Edwards

Tekorah Edwards

Update 12-13-25:My mom visit started off rocky. I left a review and the director read it and came and spoke with me personally ,and I can say Mr Scott and the DON Michelle sat and listened to all of my concerns and addressed them. They really care about theirs patients as well as making sure their staff is up to par. The staff were friendly and kind. Left me not forget to mention the guardian angel Lijo ( I’m sure I messed her name up-sorry) - however she was the sweetest and kindest. She made sure my mom was comfortable and that her stay remained pleasant. Physical Therapy since day one have always been the best! They work so well with the patients and ensure progress ! They are so helpful Thank you for the turn around..I appreciate you all ———————————————————————————— This place is the worse.. they let the patient wait for hours before they come and assist. They say different things just to get out of doing their job. Thank God for Meka she is the best thing they have going. My mom was told she could use the bathroom she had to use the bed pan. They would spill pee all on the bed when changing the bed pan and leave it. Again Thank God for Meka she was able to get my mother to bathroom. She got her to the bathroom without any issues. She was so loving& caring. Anything you would ask Meka for she made it happen!!!!! Honestly she is to good to work at a place like that- she seems to be the only one who cared They don’t bathe them.. my mother was there for 3 days and if it wasn’t for me she would have never been bathe. That bathrooms are horrible. They don’t clean them. What I can say is the physical therapy department is great!!!!! Love them. I’m so glad my mom is able to talk and communicate bc I feel bad for the patients that can’t.. so if your love ones are there make sure you go see them daily bc I can promise you they are being over looked

Verified Google review
Sean Lonardo

Sean Lonardo

Do not let your loved ones come here. This place is a dump. The service is poor at best. First there isn't even a TV in the rooms. I was told we had to supply our own. I asked about wifi so she could use her tablet. Again no TV. They said sure we have wifi. They did it worked for 3 hours the entire time she was there. They gave her a hot dog and a cup of juice for dinner on Saturday night. She went there mainly for P/T. She had around 1.5 hours of P/T in 3.5 days. The rest of the time shee was left lieing in a bed with nothing to do. Do your loved ones a favor and keep away from here!

Verified Google review
Shantana Ladson

Shantana Ladson

I recently visited a facility while searching for a permanent home for my grandfather, who had a stroke two weeks ago. From the moment I stepped in, the administrator greeted me with such warmth and was incredibly helpful throughout the tour. I was really impressed by how clean everything was; it made a big difference in how I felt about the place. While I know no nursing home is perfect, the overall atmosphere felt welcoming and reassuring, which is so important for both residents and their families. I truly appreciate the dedication and kindness of the staff in creating such a comfortable environment. It gives me hope as I navigate this important decision for my grandfather’s care. Thank you for making my visit a positive experience.

Verified Google review

Reviews from Google Places for Westwood Health and Rehabilitation. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.