Biltmore Haven Nursing and Rehabilitation is a Medicare-certified nursing home located in Arden, NC. CMS overall rating: 1 out of 5 stars. Google rating: 3.0 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

Biltmore Haven Nursing and Rehabilitation

arden, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3864 Sweeten Creek Road

Arden, NC

Buncombe County

Service Area

This nursing home is located in Buncombe County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.65 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.07 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 75.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 69.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3
9 reviews
Robert Vedo

Robert Vedo

I am a resident here ,going by my experience's of being in other facilities.this place is great ,staff is great, hygiene great.other places smell like soiled diaper pails.physical therapy is great,nurses ,house keeping,laundry ,kitchen staff,transportation,all great thank You

Verified Google review
Ncreviewer

Ncreviewer

I been here one night i can tell you as a patient they do not not care about there patients they told me i could take a bath on monday i got here on thursday do you know how many germs i could of gotten from mission! Secondly i have a severe food alergy in which i am on medication for pancreatis my dr has informed me to only drink almond third which is the big one i was sent here from mission on low oxgen which they went 14 hrs without checking only one nurse asked me if i wanted ice and i had to ask for my hospital braclet to be cut off after 5 hrs of being here and could i rest easy no i heard a woman yelling all night for help and not once did a nurse go and help her !This place should be shut down !!!also didnt offer my night meds or even a inhaler this place should be investigated !!!

Verified Google review
Kyle Rudloff

Kyle Rudloff

New name. Same place. My uncle is there, it’s terrible. Nurses saying “they don’t pay me enough” “I don’t care” when it comes to changing him. They hang up on you. Supervisor does not return calls as requested. Just a terrible facility. I gave it 1 star only because 0 stars is not an option.

Verified Google review
Jade Bennett

Jade Bennett

Super welcoming on our visit. Was able to get a lot of good information on their plan and schedule for admission. Was nervous and they helped relax my worries❤️

Verified Google review
Rozland Edgeron

Rozland Edgeron

They do have new faces and look like they’re trying to get things in order. I sure hope so. I wish that there was someway that they could tell people that are not handicap not to park in the handicap spots. You have visitors that are coming to see family members that are handicap and can’t even park in the correct location.

Verified Google review

Reviews from Google Places for Biltmore Haven Nursing and Rehabilitation. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.