E

Eula Parham

Activities are always going on here so residents seem to stay busy. Tasty Tuesdays are the best!

C

cynthia blanding

Jewell stated everything is fine here at Asheboro Rehabilitation Healthcare We have a excellent Activity Director and Therapy Department.They are here when I need them. And she enjoy meeting other Residents at different events at our facility.

D

darummler

My father-in-law spent two & half months in Asheboro Rehabilitation & Healthcare center. During this time he was getting radiation & chemotherapy for cancer. He received excellent care from the team of professionals there. George, Audrey and several other people on the nursing team took excellent care of him. He received physical therapy. Where he gained strength and endurance. This allowed him to continue to fight his cancer and achieve some independence with his daily care activities. The office staff were excellent to.

B

Bill Kephart

Staff very friendly. Helpful in answering questions. Good with patients’ and families’ requests. Rehab very motivating for their patients.

J

Jami

Pros: Lauren in admissions was very kind and helpful. She was communicative and worked with me to get my mom in the facility quickly. The food was pretty good and a few people, such as CNA Emma, CNA Michael, and Lauren in admissions were very sweet and helpful with my mom. Emma was a gift from God and would even help me wheel her out and get her in my vehicle for medical appointments. She even lent my mom money to get her hair washed one day. The facility seemed pretty clean and residents were able to go outside or to activities if they wished to. I loved that I could go there 24/7 and that I could always reach a person when I called. My mom could call for help and someone would usually be there within 10 minutes. Cons: Many staff members were not kind or friendly to myself, as well as my mother. One nurse was just plain mean and my mom told me she was scared of her. Physical therapists seemed pretty good, but would not work with my mom on the days she wasn’t feeling good. One time she asked them to come back later as she wasn’t feel well, and the lady argued with her that it was a refusal. My mom was dying of cancer, but she was a rehab patient while I waited on long term care Medicaid to be approved. I called days before moving her there and was assured she would have a TV and dish channels. When she got there only her roommate had a TV and she was told to share with her roommate. This gravely upset my mom as all she really had at the end of her life was TV, food, and sleep that made her feel normal (her words). Thankfully Lauren was able to help and get her a TV from a rec room until my husband was able to get a TV, but this experience was very stressful for my mom, her roommate, my stepdad, and staff members. Even after her being there for two weeks, I was not able to get a care plan meeting set up despite multiple attempts on my part, as no one ever got back up with me about scheduling one. My mom requested to go to the hospital after being there for two weeks and having major breathing issues, and the head nurse tried to talk her into not going. Ultimately, my mom advocated for herself and was taken to the local hospital, but I was infuriated that she was sent there in just the shirt and diaper she was wearing with only her purse that she had grabbed. She said not one person offered to help dress her or even pack items for her. They did send a packet with a plethora of information about her with her to the ER, which I was told is protocol and I appreciated. My mom ended up dying a little more than a week after this - she spent a week at the local hospital then a day at hospice. I am very grateful she advocated to go to the hospital as I think she would have died at the facility that day if not. The only time the facility reached out to me after her death, was just days after inquiring about her long term Medicaid approval as they wanted payment. There were no condolences even offered and this was incredibly upsetting. I would consider putting another loved one in the facility again if they were not in the grave condition my mom sadly was and/ or they were not a rehab patient. This facility was much better than the one she had been at previously and I’m very grateful for everyone who helped my mom and I, but the experience could have been better.