StoneCreek Health and Rehabilitation is a Medicare-certified nursing home located in Asheville, NC. CMS overall rating: 2 out of 5 stars. Google rating: 3.4 out of 5 from 45 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Buncombe County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
SANSTONE HEALTH & REHABILITATION
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I visited a resident on Monday of this week. I had taken her gowns for Christmas and I needed her name put on them. I only ask once and within 30 minutes the gowns were brought back to her room with her name on them. I go to see her at least two or three times a month and every time I go the staff is so very attentive. The girls that was helping change her the last time I went was taking care of her from the heart not just like it was their job. I am so appreciative of the staff for being so good to her. Thank you all so much ❤️
Since moving my mother from another long term care facility we have seen a great improvement in her. The great nursing care she is receiving at Stone Creek has been such a relief to us. Their skills with her Dementia and helping with her everyday necessities are unmatched. We are relieved and comforted to know she is being taken care of. Thanks so much
This place is horrible, my uncle was there! His food was under cooked , which led to E coli, and the staff had a nerve to tell him he complain too much!He never got his medicine in time, had to keep asking for a bath and had to be taken back to the hospital to get help. My Uncle passed in this place, never got his breathing treatments. He was found unresponsive and we don't know how long he was calling for help before they found him. We talked and talked to administration they just tell you thing to get you off the phone, when they have no intention of changing. I DO NOT RECOMMEND THIS PLACE ON MY WORST ENEMY!! They don't deserve the one star, had to give one to leave review, these places need to do better!!
The physical, occupational and speech therapy staff were great. There also were several staff members during the day that were helpful and attentive. The main issue my mom had was the night shift which operated by their own set rules, contrary to what the protocol was suppose to be. As either the night nurse or CNA stated, "no one in diapers (Depends) goes to the bathroom on my shift". Mom was left with wet Depends for hours on end when it would have been possible to assist with transfer to/from the shared bathroom. Admin staff weren't reachable on the weekends to rectify problems and there were many communication lapses that forced us to seek rehabilitation services at another facility that offered proper care. Food was institutional - not great and lacking in quality. Mission Hospital food was surprisingly better! The noise level was high and constant; call button alerts that continuously beeped; patients yelling for help, etc. It is not a place for rest and recovery. I would not recommend any short term or long term stay at Stonecreek if you have the option of other quality options in the area.
The physical therapy staff is great! Most of the other staff are pleasant and helpful, however the paperwork for my follow up home health care was not submitted in a timely manner and it's been delayed by well over a week. It's a very noisy place and the food is SO AWFUL 🤮 - unhealthy, poorly prepared and planned - it makes the food at Mission Hospital seem like fine dining! 😋 Overall, well meaning people but lots of room for improvement.
Reviews from Google Places for StoneCreek Health and Rehabilitation. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.