Life Care Center of Banner Elk is a Medicare-certified nursing home located in Banner Elk, NC. CMS overall rating: 5 out of 5 stars. Google rating: 4.6 out of 5 from 117 reviews. Accepts both Medicare and Medicaid.

Life Care Center of Banner Elk

banner elk, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

185 Norwood Hollow Road

Banner Elk, NC

Avery County

Service Area

This nursing home is located in Avery County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIFE CARE CENTERS OF AMERICA

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.97 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 55.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 25.0% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.6
117 reviews
Glenn Hoskin

Glenn Hoskin

Lifecare at Sugar Mountain is an impressively clean, quiet, friendly and active facility. Our friend has enjoyed living at Lifecare and enjoys the support he receives and the meals! Today, our friend had a birthday to celebrate! Our thanks go to Ariel for helping us set up his room for a small party, Todd for helping us prepare for the event and Alex for always greeting us at the front door with a friendly smile. You all have been awesome! Thank you!

Verified Google review
Vickie Olson

Vickie Olson

Life Care is full of kind heart of people that show a great deal of concern for the residence. I am so thrilled that my mother was able to be admitted! They really are the best place around.

Verified Google review
Roxane Mann

Roxane Mann

We visited a friend in Lifecare and the staff is amazing .Our friend is getting great care. Our only suggestion is to get new beds and new TVs. The beds are very uncomfortable and squeaky and old as we’ve had family there off and on for many years and we visited quite often. The beds appear to be the same. The TVs are teeny tiny small so I recommend you to get new beds and new TVs, but your staff is amazing. I will specifically mention Lucas. He was excellent and very attending to our friends needs. The care was excellent, and those who were being cared for at the facility were getting excellent care. We visited Saturday, August 16th. From the front desk to the people behind the counter to the attending nurses, Well, done!

Verified Google review
Grace Thomas

Grace Thomas

The receptionist was very friendly and welcomed my special needs daughter and I with a very big smile . She offered to assist me in getting my daughter who is in a wheelchair to the person we were visiting, which I really appreciated. The nursing staff was very helpful and friendly offering to assist in any way they could ❤️❤️

Verified Google review
Martha Shore

Martha Shore

I have visited my sister at Life Care over the last 10 days or so. . It’s always clean and all the staff are friendly and helpful. But the most important things is, the care my sister has received. She didn’t want to go to rehab. But they’ve done such a wonderful job caring for her, that it’s almost been a vacation for her. And she’s doing so much better. Thank you to each of you caring for her!!

Verified Google review

Reviews from Google Places for Life Care Center of Banner Elk. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.