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RACHEL HARRIS COWARD

Best facility ever! They loved one's my grandpa and were so

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Paige T

My mother in law went into Sapphire Ridge after a brain bleed, which was a terminal situation. The staff and administration were amazing with her and with keeping me informed about her with phone calls several times a week (I live 3 hours away). When she was still able to talk, they took the time to Facetime with her sister, grandchildren and other family, and when she was no longer communincating, they played her favorite music, opened the window for fresh air, talked to her, and treated her with dignity until the very end.

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Debbie

We've been to visit someone there a few times, and the nurses seem to be very nice and seem to really care about the patients. He really likes it there and he seems to be busy with activities and happy. The only negative that we've encountered is the cleaning woman. She comes in to clean his room when we go to visit and she just takes over the room, separating us, making us move out of her way, and talking over us so we just have to stop and wait until she's finished to continue our conversation and visit with the patient. She takes her time and goes over areas 3 or 4 times, so it's quite a long wait. Our time is limited, so it's very frustrating to all of us. Otherwise, I would give it 5 stars.