The Laurels of Pender is a Medicare-certified nursing home located in Burgaw, NC. CMS overall rating: 4 out of 5 stars. Google rating: 4.2 out of 5 from 166 reviews. Accepts both Medicare and Medicaid.

The Laurels of Pender

burgaw, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

311 S Campbell Street

Burgaw, NC

Pender County

Service Area

This nursing home is located in Pender County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.54 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.87 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
166 reviews
Kim Davis

Kim Davis

Not recommended on any level. Let’s just say bc staff told my loved one to pee on herself she is still to this day trying to do that at home when she knows when she needs to go. So much more. Don’t take loved ones there.

Verified Google review
Jane Anderson

Jane Anderson

My experience with The Laurels of Pender has been extremely negative, and I would not trust this facility with the care of any loved one. In my opinion, the quality of care is severely lacking, and there appears to be little accountability or responsibility shown toward the residents. While you may see positive reviews online, I strongly believe many of them do not reflect the true conditions within the facility. During my time dealing with this location, I witnessed serious issues related to resident care and overall oversight that left me deeply concerned for the safety and well-being of those living there. I urge anyone considering this facility to look very carefully into their options before making a decision. The positive comments are written by the staff not the family members.

Verified Google review
Alexis Carter

Alexis Carter

If I could give The Laurels of Pender a million stars, I would! From the moment you step through the doors, it feels less like a nursing home and more like a warm embrace wrapped in sunshine and compassion. Every staff member, from the nurses to the custodians, radiates such kindness it’s practically contagious. You can feel that this isn’t just a job to them — it’s a calling. They don’t just care for their residents; they care about them — deeply, attentively, and with the kind of grace that restores your faith in humanity. Meals? Like something straight out of Grandma’s kitchen on a Sunday afternoon. Cleanliness? Sparkling. Atmosphere? A perfect blend of cozy comfort and professional excellence. Every corner of The Laurels hums with genuine respect and dignity. The laughter in the halls, the gentle patience during care, the heartfelt conversations — it all speaks volumes. You can see it in the smiles of the residents who know they’re safe, valued, and truly seen. It’s rare to find a place that turns aging and recovery into an art form, but The Laurels of Pender does it effortlessly. They don’t just set the bar — they are the bar. If love, excellence, and compassion had an address, it would be The Laurels of Pender. ✨ In short: 10/10, Nobel Prize-worthy care. The Laurels isn’t just a facility — it’s a family, a sanctuary, and a masterpiece of humanity in motion. ✨

Verified Google review
Danielle McClammy

Danielle McClammy

This place was a place. My grandmother considered home and her last days the process of getting her there and making her comfortable was effortless the care that was provided by this faculty was over the top and they’re very empathetic and gentle with our loved one. The cleanliness of the soccer was also over the top the faculty work together, hand-in-hand to make sure that it stayed clean 🧼 This will definitely be a place I choose for my self if I need one day. If you have a loved one or a family member or a friend that needs help as such as this faculty please just give them a call.

Verified Google review
Vernise Lofton

Vernise Lofton

Everyone one was very helpful and facility was very clean. Nursing staff and dietary was very helpful also. If I have anymore family members that need care they will definitely go to the laurels. I recommend this place to anyone!!!

Verified Google review

Reviews from Google Places for The Laurels of Pender. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.