Crown Haven Health and Rehabilitation is a Medicare-certified nursing home located in Charlotte, NC. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 5 reviews. Accepts both Medicare and Medicaid.

Crown Haven Health and Rehabilitation

charlotte, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

620 Tom Hunter Road

Charlotte, NC

Mecklenburg County

Service Area

This nursing home is located in Mecklenburg County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.33 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.04 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 54.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 61.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
5 reviews
Patricia Thompson

Patricia Thompson

Agnes Davies Rn was very nice and helpful

Verified Google review
Kathy G

Kathy G

I never leave reviews but this needs to be said. This place is disgusting. I wouldn’t admit my dog to this facility. The roach infestation is out of this world. Management is unprofessional. They come in looking like they rolled out of bed and didn’t wash the manager with the botched butt job always has a nonchalant unpleasant demeanor but at least she looks like she washes. The ice machine has been broken for several months as told by one of the employees who also said they are constantly under investigation for abuse. The cnas are overworked and under appreciated. I appreciate the ones that try effort. They tried to change their name but look up HunterWoods and you’ll see who they really are. New name same mess. Run!

Verified Google review
Kareem Fogle

Kareem Fogle

After being in various facilities in north and south carolina, this particular facility is one of the best! The staff treat residents more like family members instead of a "head in the bed." Management is very personable as well as knowledgeable. The ratio of CNA/resident seems to be less or comparable to other facilities. Equipment all working and up to date. No agency in the facility, which creates relationship with staff.

Verified Google review
Janet Brice

Janet Brice

My fiancé was recently at this facility, praying that he could receive good care there & not be neglected. He is paralyzed completely on the left side. He always is a stroke patient. He was lots of health complications, he is on continuous oxygen. They placed him in a room with a patient that continues to cough uncontrollably. At which my fiancé can’t be around that he has lung failure & heart failure. He was never offered another bed. When I return to this facility the next day around 8pm. He was so dirty never washed. Hands was so full of urine from him trying to use the urinal, then he trying to use that same hand to feed himself. Which he is a feeder & needs help. No help at all. Then I find him with a mask out & his oxygen tube in his noise. & the oxygen concentrater runny but the tube end that goes in the machine was on the dirty floor. Not connected in the machine at all. I goes to get the nurse. Oh she too busy don’t have time. When she finally came back into the room. She was so very unprofessional, disrespectful to me, started yelling at me. She was even saying it’s was first shift fault. Here it is after 8pm. Which means he was without his oxygen w/ a freaking mask on. All day. No one cared to even check on him. I was told that this facility has changed all the bad workers. That’s a damn lie. I was told that this facility was a great facility, that’s a lie too. They only told the nurses. Statement, never even reach out to me to find out what happened, never even called to apologize for the experience that we received there. And these CNA has 20 plus patients. That far too many patients for (1) CNA.

Verified Google review
Dalvin Williams

Dalvin Williams

No written review provided

Verified Google review

Reviews from Google Places for Crown Haven Health and Rehabilitation. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.