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Darlene Beason

Do not have services for observing patients with dementia on a regular basis for safety on the rehab side. . (They put mats around the bed) the nurses/aide’s(some not all) didn’t seem to want talk about pt care/progress, were very few(not seen checking on patients, very slow on answering call bell.(4min). Facility: Very clean, bright, no urine smell, room clean but in disarray at time after bathing/changing) I would have to come in and put her car items back on her dresser. Rehab department: A+, Very caring, I’ll get program from what I’ve seen.

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Janita Adams

My mom was at The Pavillion recently, and we were very pleased with the care she received! Everyone was friendly and attentive, and my mom was treated with respect and kindness. She commented on how good the food was and we were very pleased to see her eating three meals a day – which is a big improvement for her. The admission specialist, Yesenia, was super helpful during my mom‘s discharge from the hospital and getting her settled in at The Pavillion. Her nurses Lekida and Katherine were great and I also wanted to give a special shout out to her nurses aid, Tiffany. My mom actually looked forward to PT and OT and being able to engage with the other rehab and long-term residents. The therapist did a really great job of communicating regarding needs and treatment plans and would often drop by to check on her. Overall, we were very pleased with The Pavillion and I would recommend this facility to all.

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Stan

I received great care excellent physical therapy and occupational therapy at the Pavilion!!! All the nurses I had gave exceptional care especially Taylor and Valissa Mimi Bruce Amy and Olivia were extremely caring and knowledgeable. They really showed great care and acted very professional! I would definitely recommend the Pavilion to my friends and family. I was extremely satisfied with the care I received!!;

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Lisa Gordon

Although I didn’t always get quick service I must commend the special staff members who were willing and kind. Yasenia for her warm welcome, Mimi and Amy for the therapy they taught and encourage me to practice, nurses especially Taylor, Genae, Velissa, CNA Jackie, social worker Gloria, Brittany, Tameka who fed me healthy and delicious meals, Rodney, last but certainly not least, the man who fixed everything ! These are the folks at the Pavilion who made my stay endurable

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Maria Vigil

We have had a positive experience with The Pavilion Health Center at Brightmore. From the first day at my mothers check in, to the rehabilitation area, we have had daily communication with staff. Everyone we have worked with has been positive and professional. Rehab staff is super attentive and kind. Admission staff always available to help either onsite or via email.