Pelican Health Randolph LLC is a Medicare-certified nursing home located in Charlotte, NC. CMS overall rating: 2 out of 5 stars. Google rating: 2.4 out of 5 from 5 reviews. Accepts both Medicare and Medicaid.

Pelican Health Randolph LLC

charlotte, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4801 Randolph Road

Charlotte, NC

Mecklenburg County

Service Area

This nursing home is located in Mecklenburg County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SIMCHA HYMAN & NAFTALI ZANZIPER

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.73 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.21 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 80.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.4
5 reviews
Aaron Hannon

Aaron Hannon

No written review provided

Verified Google review
Honesti and kiah world

Honesti and kiah world

My aunt was removed from this facility yesterday to go to the ER. Only because I came there raising hell come to find out they have not been washing her, she have been missing dr appointments, they have been abusing and hitting on her! She has deep scratches on her arms, Stage 3 bedsore, Thrash in her mouth and it looks like fur and orange pulp is growing on her teeth! Workers and nurses have been signing the daily log lying saying they were doing her daily routines but when I asked for the logs no one gives them to me they are definitely covering something up! I was escorted by the cops because I was loud on my phone complaining! I believe they changed the facility name to Sherwood! PLEASE IF YOU LOVE YOUR LOVED ONES PLEASE DO NOT PUT THEM IN THIS FACILITY!!! Was told by a worker if my aunt is not removed she would be dead within a month to move her asap! I would add the photos but do not want to disturb anyone!

Verified Google review
Wayne Poore

Wayne Poore

I would not recommend sending your love one to this place.The staff is friendly but need to improve on their professionalism.If you ask them to do something, they never follow through and resolve the issue.They kept on loosing my father’s clothes and putting other resident’s clothes in my dad’s closet..I made it clear to them that I washed his clothes and asked them to put a sign on his closet door stating this.They never brought a sign out,I had to hand write one so that my dad’s clothes would stop disappearing.They finally brought one out on his last day over there after 3 and a half months.When I got his clothes home after he was released I discovered that 75% of his clothes were missing.It makes no sense!

Verified Google review
Plain Jane

Plain Jane

I have to get information for my moms Social Security at all the rehabs that she stayed at since 2022 and there is absolutely no way of getting in contact with this place. No phone number.

Verified Google review
R oze Dorfman

R oze Dorfman

I have found this facility to be warm, caring, friendly, fun and very attentive. I do highly recommend.

Verified Google review

Reviews from Google Places for Pelican Health Randolph LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.