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Ed Murray

We have had a good experience here. It always tough to find a good nursing home, and White Oak has done right by us.

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Shi Vau

My dad is currently a resident at this facility i ask during the care plan meeting for one thing please get him out of bed daily, because when he was at home in my care his daughter everyday he was washed clean clothes and out bed, every time I visit hes in the bed mid morning ,noon-ish and beyond. 1 request not to mention they all has phone issues (i cant connect you to the whatever office OUR lines are down) throughout the month i don't know what that's about and third the financial office representative didn't like that i asked for receipts for what she claimed my dad was overdrafting and hung up on me, sooo thats were where at so far with this place 8/12/2025 Update I visited lately my dad has been up and out of bed so I'm happy with that. The business office very very very very busy doing business things unreachable

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Jillian Handren

Disgusted with the care and cleanliness! This is my second visit in a year as I live 2,000 miles away and I am not in charge of their care. Last year my cousin and I spent 2+ 8 hour days cleaning and organizing their room. It was dirty and unsafe. They are unable to speak for themselves which is so sad. If I were in charge of their care I would move them tomorrow! I’m in tears. Again we cleaned and organized with the Director telling us to calm down and don’t make the staff feel bad!?!? There are some, a few good nurses and CNA’s that are kind and caring but too few. The Director is not one of them. However, the director of Nursing was with us today and she was kind and totally understanding. I can only hope she will follow through with her staff and maybe things will be better? It’s going to be hard to fly home and have any confidence that they will be better off. I would never leave anyone here!

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Christine Duncan

White Oak Manor Charlotte, has been a God send for my family. My husband who is suffering from advanced stages of Parkinson's Decease needs 24/7 care now. Since being admitted he has been taken care of by the staff as though he were family. They are sensitive to his needs and care. He had an episode which caused a seizure and all the care team were instantly there to address the situation. They also keep me informed about his condition and or in changes to his condition, on a regular basis. The only negative thing is the dietary issues. If there are any special requirements they aren't always followed through. Lately however, even that seems to be improving. I would recommend this facility for your loved one.

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Ebony Hairston

I want to start by saying this Facility is one of the worlds great. WHEN YOUR HERE YOUR FAMILY I like to say. Everyone is treated as family not residents. I like to say that I found aunts and uncles and aunties here. I like to say that with love and respect from Each and every one her here makes it homie n more comfortable. The residents here are not just their disabilities but they are the ability to make you happy n more. There is no place like White Oak Manor! I have elevated to great aspects of my job n life. There is no other place I would go nor rather be all my family n friends and aunt and uncle are here.