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Ivory Rose

I found the facility very clean. The nurses and cna’s were very good. A special shout out to nurses Cam, Louise and TT. The cna’s very nice and helpful. The main thing I would change is the food. Also Q was top notch explaining meds etc. They need to address specific dietary needs and the food needs to drastically improve. I craved meat and I sure didn’t get much and what I did get wasn’t quality. The food is the only thing stopping a 5 star rating.

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John workentine

My wife was taken there after being released from the hospital. No one greeted her, just put her in room. People were left in the rec room with no one monitoring them. The nurse on duty . English was not understandable and she was abrupt. After listening to her for 5 minutes, I asked for time to talk with my wife. The room is stuck in the 1960’s. We decided that I would take care of her at home. The same individuals were in the rec room in the positions as they were when we came in. We looked at each other and stated this is Hotel California, you can check in but never leave. Would highly not recommend this place.

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Fred Green

It’s absolutely infuriating how this facility treats its residents with utter disrespect. The place is filthy—never cleaned, always reeking of unmentionable odors. The staff shows no compassion, no empathy, and instead of providing the care they claim, they neglect and restrain residents. The staff is left scrambling without the essentials, and it’s a blatant disregard for the residents’ well-being. During visits, I’ve witnessed firsthand how upper management blatantly ignores these needs, even resorting to restraints rather than providing proper care. It’s a disgrace and a failure at every level of management! This isn’t just a lapse in care—it’s a blatant disregard for human dignity. If anyone dares to bring their loved one here, they’re risking their safety and well-being. It’s a disgrace and it needs to be called out.

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Salvatore Arnieri

Yall lemme tell you… I came to visit my friend fully prepared to feel guilty and sad, but this place ruined that plan by actually being wonderful. The staff are ridiculously kind and somehow manage to juggle ten things at once while still remembering everyone’s name (and snack preferences). The nurses deserve an award for their patience — they’ve got the energy of a coffee shop on Monday morning and the compassion of a Hallmark movie. The building is clean, smells nice (which, let’s be honest, is rare in healthcare), and the residents actually “laugh” here. Like, real laughter — not the polite kind you do at family dinners. Every time I visit, I end up staying longer than I planned because it just feels good to be here. If every nursing facility ran like this one, people might actually look forward to aging. Five stars for making care look effortless — and for proving that kindness and sarcasm can happily coexist. The young lady at the front I believe she’s the social worker Shalimar, unbelievably kind with the warmest heart. AND the DOR there is literally the greatest to ever do it. enough said🙌🏽

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Hannah Harper

I recently toured Wilora Lake and found all the staff to be both welcoming and knowledgeable. Really appreciated being able to see everything from the clean rooms to the therapy gym!