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Amanda Lentz

For any families considering care at Carolina Care… it has taken me this long to write because my heart breaks knowing my daddy will never see 2026. On the morning of March 24, 2025, a nurse called me and said my daddy had eaten all of his breakfast and done well in therapy. That is how the conversation started. It ended with me being told another nurse walking by found him on the floor, where he had passed. When I questioned why he wasn't being monitored, the Administrator told me my father 'didn't need to be babysat.' To make matters worse, the facility couldn't even explain his death; the medical examiner had to call me the next day to ask what cause of death should be listed. My daddy did not pass away cozy in his bed. He died on the floor, with a large contusion on his head, in a place where he was supposed to be safe and cared for. I will never get over losing him this way. I hope Carolina Care remembers him. I hope they think about him when speaking to families, monitoring residents, and deciding what level of care someone “needs.” For me, this loss is something I can never move past.

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Dana Avery

I have been assisting a friend with moving into Carolina Care. Honestly, I was worried at first, but I can tell you it has been a great transition for him so far (and I will definitely update if that changes). All of the staff, from nurses and maintenance to assistants appear professional, well-groomed, and extremely accommodating. Not one employee has seemed bothered when asked a question or when a request is made. I have also seen great teamwork throughout. Everyone is pleasant, and I am truly amazed at the level of care they are providing him. I am very happy and look forward to seeing him thrive there. Another perk: it is beautiful, and they are currently in the process of remodeling.

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Pam Isaacs

We were very pleased with the care given to our mother at Carolina Care. The facility was clean and beautiful. All the staff we encountered were caring and knowledgeable. It was a great experience!

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Judy Crum

My mother was admitted there after a two week hospital stay due to blood clots in her leg and lung.Our family is grateful for the compassionate and dedicated care that was provided to her. The nurses and CNA‘s on the rehab unit were attentive and treated her with dignity and respect. The rehab team was amazing. They were very helpful and kind to her while regaining her strength. The administrator is a great guy. He was there from day one to show us around the facility. The social worker was also very helpful with her discharge needs. he had everything set up so it made The transition much easier. The facility is very clean and well maintained. The large private room was a real plus! It was a comfortable environment for her. I would definitely recommend this facility to anyone that might need it.

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Rebecca Roesch

Carolina Care Center Health and Rehab in Cherryville NC was in a quiet rural setting, provided a large private room with a lovely sunny sitting room/parlor across the hallway, had excellent physical therapy and occupational therapy services for my 89 y/o mother who was there for two weeks after hip surgery. It was our first choice for short term rehab for our mom.The administrator visited her daily, either a M.D. or N.P. rounded on her daily, staff made good effort to get to know her and provide specific preferences for her daily care. The social worker coordinated her discharge needs which made for a very seamless transition back to her home:) A good REHAB experience!