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Evelyn Stone

My mother in law came in with a broken tibula plateau. She had on her chart “fall hazard.” She had very little PT. She fell out of her bed on Friday evening. She was in a twin bed with no guard rails which I had asked for. An X-ray was done but no results were given to us. For some reason she was given antibiotics for possible pneumonia which she didn’t have. She was released with a brace to her new assisted livening and in much pain. The entire experience was a nightmare. Disgraceful care and a very messy room. I am planning on filing a complaint for basically ripping Aetna off. Over abundance of wipes and diapers but sheets were never changed which had bloodstains on them. Don’t be fooled by the sign they received a 5 star rating. How old is that?

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Traveling Lollie

My Father was at The Greens for several weeks in Rehab. The exterior of the building is old, but the entry and Rehab hall have been updated. I did not look at any of the long term care areas, but the updated Rehab area was very nice, bright and clean. The patient rooms are large and offer a private bathroom. My Father received good care while he was at The Greens. All of the staff, Social worker, Nurses, Nurse Practitioner and Care givers were all very kind, patient and caring to my Father. Dad said the food was acceptable, and served to his room warm and on time. I would not hesitate to take Dad to The Greens again if needed.

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Jane Smith

I recently spent one month in rehab at the Greens of Cabarrus. I wasn’t familiar with any rehab facilities in the area and had to rely on prior Google reviews and inspection reports. Within the first 24 hours of my admission, I was confident that I had made a good choice in selecting the Greens at Cabarrus. I was fortunate in that I had a private room. One of the administrators checked in with me every morning regarding my stay, which was greatly appreciated! The therapists (PT/OT) were motivating and responsible for helping me make progress. They were creative, and innovative in meeting my needs especially when my pain levels required re-examination. The nursing staff and healthcare techs positions were filled with knowledgeable, skilled, and dedicated staff who often picked up additional shifts as needed. My goal for this stay wad to engage in therapy so that I could go home and care for myself independently. Grateful for everything that the staff & therapists did during my visit!

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C JT

The building has been remodeled and seems nice and clean however the care and staffing does not reflect the same. Some regular staff try hard but Administration is the pits, uncaring, disconnected from patient care and only concerned about the numbers. They are full of excuses regarding obvious mistakes and don’t take responsibility. I hate the good ones have to be grouped with the terrible ones.

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Mark Ewing

My mom had 45 day stay here and the staff was great! Melissa made us feel welcome and all the nurses were good and cared about mom and her health and her recovering from a fall she had at her church and has a broken pelvis. Her newly renovated room was very nice, neat and clean. The selection of TV channels could have been better. The only problem we had was with the kitchen staff. There were several things that mom did not like on the menu (chosen daily by the kitchen) and she chose something else they had to choose from. Her, myself or my wife would write it on the clipboard when she wanted something different and we even put a note in a bold letter to please get the order right and they ignored our request. 75% of the time when she chose something else from what the daily choice was, it came out wrong. Several examples are, she really liked their chef salad, but she requested no cucumber, turkey, and egg most of the time the kitchen staff ignored her request. She always ordered Ranch dressing but rarely got it. They gave her Thousand Island or several times no dressing. The grits were always cold and had no butter, salt or pepper. We met with the staff and made them aware that she did not like their fish, greens, turkey, and several veggies and she got every single one of them numerous times. Every time these things happened she made the staff aware of the problem and they always told her the same thing; "Oh we are sorry about that and we'll be back with the correct meals but never returned to do anything about the problem" I made Melissa aware of this problem several times and she passed it on the kitchen manager but nothing changed and on the weekend it was even worse. You got whatever they wanted you to have whether you liked it or not. Overall, her stay was pleasant, and I would recommend the Greens if you needed their services.