Carolina Rehab Center of Cumberland is a Medicare-certified nursing home located in Fayetteville, NC. CMS overall rating: 2 out of 5 stars. Google rating: 4.4 out of 5 from 756 reviews. Accepts both Medicare and Medicaid.

Carolina Rehab Center of Cumberland

fayetteville, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4600 Cumberland Road

Fayetteville, NC

Cumberland County

Service Area

This nursing home is located in Cumberland County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIFEWORKS REHAB

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.68 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
756 reviews
J Lang

J Lang

A loved one was admitted late October. I asked one of the staff members how often they check on the patients. Their answer was "every hour." A day or so after that, I entered the patient's room and saw, to my disgust, the patient laying next to some vomit, about 5 inches across. The vomit was dry. It is very possible that the vomit was there for more than one hour. Additionally, the center knew the client was a cancer patient with metastatic breast cancer. Therefore, the center should have paid close attention to that fact. In my view, the center is understaffed, especially after 8pm. It appeared that some staff were just "putting in their time"...very much unlike the nurses at CFV Medical Ctr. Finally, it appeared to me that the owners of the center were more interested in billing Medicare or Medicaid for expenses rather than providing quality services and care. I say that because the center appeared understaffed. If you have a choice, choose another place other than Carolina Rehab Center

Verified Google review
Brenda C. Galbreath

Brenda C. Galbreath

The facility is clean. The staff is friendly, understanding and caring. They took time with my dad with speech, physical and occupational therapy to ensure he got what he needed. Leticia, Vicki, Justin, Joyce, Meechi, Paige, Kirstin, Zebulon, Garrett, Cheryl,Tasha, and Maddie are all excellent during my dad's stay. The ladies at the front desk are courteous as well. I am sure I missed some names. Great facility.

Verified Google review
DeBorah Turner

DeBorah Turner

Very professional and service oriented nursing, therapy, activities, administration, and staff members. They not only provide exceptional care for my son but have at many times provided the nurturing and supportive care for me as my son’s caregiver. This is the first time in nearly two years that I have had peace of mind concerning my son’s rehab therapy and care services. In the minimal time that I have had a concern, the issue was addressed and corrected to my son and my satisfaction. I would definitely recommend this facility to friends and family. The love and care provided to the residents, not only to my son, is exceptional and beyond my greatest expectations.

Verified Google review
raymond russ

raymond russ

My wife and I had a very pleasant experience at your facility. From the time we walked in, we were greeted very kindly and care for professionally. The area visited was well maintained and orderly. We talked with our friend in the small break area near the 400 wing. We had no problem with sound or any other disturbances during our visit. All in all we had a very pleasant experience and we look forward to continuing to visit our friend. Your facility will add to the pleasant visit with our friend. Thanks you Staff of Carolina Rehabilitation! Raymond & Corinna

Verified Google review
Thomas Monroe

Thomas Monroe

I came to Carolina Rehab for therapy after a long stay in the hospital. I could not do anything for myself and relied on a feeding tube for nutrition. After three months at the facility, I can get out of bed with just a little assistance, help with dressing myself and eat 3 meals a day. I want to thank Tara and Katina, the CNAs, for helping take care of me and Tramara for making sure I am ok every day. Cristina and Danielle, my therapists, have been my angels helping me be as independent as possible. I am so thankful I came her for rehab; they have truly helped me reach my goal of going home. Anyone who needs therapy and nursing after an illness or injury, Carolina Rehab is the place to go!!

Verified Google review

Reviews from Google Places for Carolina Rehab Center of Cumberland. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.