Highland House Rehabilitation and Healthcare is a Medicare-certified nursing home located in Fayetteville, NC. CMS overall rating: 2 out of 5 stars. Google rating: 3.2 out of 5 from 49 reviews. Accepts both Medicare and Medicaid.

Highland House Rehabilitation and Healthcare

fayetteville, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1700 Pamalee Drive

Fayetteville, NC

Cumberland County

Service Area

This nursing home is located in Cumberland County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIBERTY SENIOR LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.35 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 80.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 65.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
49 reviews
Richard Archambault

Richard Archambault

I MADE A POST EARLIER ABOUT HOLLAND HOUSE NOT A NICE ONE. IVE BEEN HERE SINCE WED THE STAFF IS GREAT EVERYONE TREATS ME WITH RESPECT,HERE DOING REHAB. I'm SO SORRY I GAVE THEM A ONE. DEFINITELY A 4 STAR PLACE

Verified Google review
Richard Archambault

Richard Archambault

IM,IN THIS PLACE AFTER SPENDING 2 WEEKS IN CFV HOSPITAL FOR REHAB. I REALLY WOULDN'T EVEN LEAVE MY ANIMALS HERE.I FINALLY HAD A BOWL MOVEMENT.WAS BROUGHT HERE YESTERDAY TOLD THE NURSE I REALLY HAD TO GO.I WAS ASKED IF I COULD WAIT UNTIL THE MORNING. MORNING CAME FINALLY GOT TO USE THE PORTA PORTY AT 2:00 NOON.AT LEAST I NOW HAVE A WALKER AND A WHEELCHAIR.NOW I CAN A LEAST GO TO THE BATHROOM.I DON'T RECOMMEND IT.NOT AT ALL

Verified Google review
Mariea Bowman

Mariea Bowman

The dietary nutrition staff are great. The chefs are great too, but they should provide a menu. If it wasn’t for the activities in the calendar there will be no fun here. It would be nice to go on outings. Everybody here worked extremely hard therapy and nursing staff push you to work harder and get better

Verified Google review
C Davis

C Davis

I think this is a good place to live. Staff is helpful. The wound care ans physical therapy sections are excellent. The participation in activities are very high and full of energy. Office staff are helpful and knowledgeable in all your personal and medical needs.

Verified Google review
Linda Polston

Linda Polston

I, Linda Polston, been living at highland house for over two years and I really love it here. The CNA‘s are good to me and they help me when I need help. I get along with everybody here. I’m a very friendly woman and if anybody has a loved one I suggest them to bring them to highland house. We have fun here we play bingo and we play with play money and we have an auction at the end of the month and we have nice stuff and we play games and have a birthday party. Love always, Linda Polston.

Verified Google review

Reviews from Google Places for Highland House Rehabilitation and Healthcare. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.