Village Green Health and Rehabilitation is a Medicare-certified nursing home located in Fayetteville, NC. CMS overall rating: 5 out of 5 stars. Google rating: 4.2 out of 5 from 195 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cumberland County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
β Above average
β Above average
β At average
SANSTONE HEALTH & REHABILITATION
Part of a multi-facility healthcare organization
β Below average (higher is better)
β Above average (higher is better)
β Above average (lower is better)
β At average (lower is better)
I was in this facility for 7 weeks to do a rehabilitation on my right shoulder that had been operated on. The therapy that I received there was outstanding and the ladies that took care of me or also outstanding I would recommend this to most places be very very specific to the dietitian but your wants because that I think we had a misunderstanding regarding the food, so that was my problem I should have fixed early on but all in all it was a wonderful stay I made some nice friends there The personal are wonderful and understanding and meet your needs as much as possible and the therapist do a fantastic job at making sure that you regain whatever ranger motion that you need to accomplish while you are there
This is not a good place for your family or friends. The staff clearly do not prioritize patient care.Many walk around in tight pants, long lashes, long nails, and brightly colored hair, more focused on their appearance than their responsibilities. Months ago, my aunt's trach site was filthy, and I had to speak with the Director of Nursing (DON) about it. Eventually, she was transferred to a burn center in Winston for her legs, where the doctors informed us she had not been properly cared for at her previous facility. After some time, she was sent back to Village Green, and during a recent visit, my mother overheard a young staff member,unaware my mom was in the room coldly say, βI donβt know why we moving her, she about to die anyway.β That level of disrespect and negligence is heartbreaking. This facility either needs to be shut down or completely restructured with staff who genuinely care about their patients.
I want to thank the therapy team both PT & OT as they are the reason for my healing. I want to thank Rex from Corporate & Lisa DON who met with me to identify several issues of much needed correction within the facility as I will be following up to ensure these needed actions of both staff and facility maintenance are implemented and will continue to be in place not just one week and back to poor practices again. I want to give a shout out to the chef and kitchen for quality food on all meals. I also want to give a shout out to the Social Services team as they were spot on with all my needs both in and out of facility. Village Green despite some needed corrective actions I was grateful for their help with my recovery knowing I could not go home as it was not safe yet nor did I have in place the needed DME which is now in place, and I am home.
This was my first time going through therapy at a facility and I did not know what to expect. But from day one not only did the therapist help me but all the staff. They made me feel comfortable, supported and most of all motivated to achieve my goals. Because of all the hard work I am getting ready to head home but alot stronger.
The nursing staff/CNA's are top notch here. They are all caring and thoughtful people, peculiarly Issac (CNA) and nurse Mary. Everyone was willing to listen to what I needed during my stay. The PT staff is terrific. The only down side was the meals. I am gluten free,but the food isn't. I thank again who had interactions with me. I will you close to my heart and remember your kindness always.
Reviews from Google Places for Village Green Health and Rehabilitation. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.