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Eula Parham

I went to this building for the first time last week, WOW! Amazing staff to say the least! The tour I was given was my favorite part, getting to interact with residents and staff along the way. Truly a great place!

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Rebecca Robinson

I've had an amazing time here! There have been ups and downs but we are on a rise. We have enough staffing to give good personal care to each resident. The staff are kind, carring, and compassionate. We try to treat each resident as family and give them the care and understanding they deserve. We are the carers, listeners, and comfort for our residents, and sometimes we are the voice. To me they are my family, my "kids" even if they are twice my age or more. Yes, I know they are adults and I do not treat them as children, but I truly care for them and love them. For some, I was the last thing they saw before they found peace, for others I'm the smiling hand that helps them to bed and jokes with them when they have bad days. All in all it's a good building with good people who care, and administration that are there for you.

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Carson Graf

They do not care for their patients and they love to yell at patients and when there is an injury to a patient they don't call the family to report issues. This caused major issues for my loved one and ended in their passing.

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Lise Brown

My husband was there during covid. It was horrible. They drugged him up and literally physically fought with him when he was "non compliant." He simply wanted to stand up in his wheelchair. It was very difficult to ever talk to him on the phone because they said he was always sleeping. Drugs! When I did talk to him he was very scared. They would not let me even see him. I finally had to get help from the NC State ombudsman to get him our of there. They kept stalling on letting him leave to go to another place. I finally got to take him to Sappgire Ridge in Brevard. He had lost over 16 pounds abs he was 5 foot 8. He lost the ability to chew his good and forgot how to feed himself, so for weeks I made him pureed chicken and vegetables at home and fed him by hand at Sapphire Ridge. He gained weight and became happy and comfortable with dementia. He lived for another year and a half and passed away peacefully and comfortably at Sapphire Ridge. Universal Health care has been sued and fined by state and federal agencies.

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Pamela Collier

My father is a current patient here for after surgical care. I honestly was afraid after reading some of the reviews. My Dad has been well taken care of. He has nurses, aides, he has been fed, offered activities, they have quite a few amenities for everyone. I love the pictures of old Fletcher in the hallways. They have new owners and it seems better days are there. They definitely deserve a state of grace. Everyone i see is always working very hard with a smile.