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Bob Fisher

Moving a loved one into a retirement community is never an easy decision. You worry about everything — their safety, their happiness, whether they’ll feel lonely, whether you’re making the right choice. When my parent’s health started declining, I carried that anxiety around like a weight on my chest. But Windsor Point changed that for us. From the very first day, the staff treated my parent’s like human beings with a full life behind them — not a task on a checklist. The nurses know their routines, their little quirks, and what helps them feel comfortable. I’ve watched staff members stop what they’re doing just to take a moment to talk with my parents, hold their hand, or share a laugh. Those moments mean everything. The communication has also been incredible. If there’s ever a concern — big or small — someone calls. I never feel like I’m in the dark or “bothering” anyone by asking questions. The team is patient, compassionate, and truly invested in making sure families feel informed and supported. The activities department has been a bright spot too. My parents had become very withdrawn before moving here, but now I see smiles again. They’re participating, making friends, and rediscovering pieces of themselves. I didn’t realize how much I missed that until I saw it return. The dining staff has gone out of their way more than once to accommodate special requests or help my parents on the tougher days. Kindness feels genuine — not forced, not rushed. And the environment itself is warm, clean, and welcoming. Everything feels intentional, calming, and safe. When I walk in, I don’t get that pit-in-the-stomach feeling I used to have at other places we toured. I feel relief. Is any place perfect? Of course not. But what matters is how a community responds and Windsor Point always responds with empathy, respect, and a genuine desire to make things right. They don’t just care for residents; they care about them. My family sleeps easier because of Windsor Point. I see my parents cared for, respected, and treated with dignity every single day. If you’re a family member struggling with the decision of where your loved one should be, I hope this gives you a little peace. Windsor Point has truly given us ours.

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Joseph & Virginia Constantino

My mother has been at Windsor Point for a little over 4 years; she was in Assisted Living Plus up until 2 months ago. She was moved to Assisted Living and then the Memory Care unit. Obviously there is not enough staff; not trained well and not supervised well. This place is a real moneymaker for the owners and a hell hole for the patients (& probably the staff). RUN, DON'T WALK away from this place.

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Pam Hart

Poorly managed/run memory care center - Office Manager was a “no show” when I met with staff - medication is not distributed correctly! - the bed bugs the second week a family member was there says it all - external appearance deceiving & internally disorganized mess - some staff are extremely caring while others are rude and give patients minimal attention - do not recommend.

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Mike Stanton

Although there are some caring people working at Windsor Point, Persons in Lead positions, including Mgmt. come across as cold and phony. Everything seems to be about the almighty DOLLAR!! My Mom was an occupant there at Windsor Point for a couple of years. As Her health declined, there was constantly a push for her to be put in skilled nursing... which is a total oxymoron. Not much skilled about it. In fact, when WE had to pull Mom out to go to the hospital due to her declining health after being in "Skilled Nursing for 3-4 months, Rex Hospital got her in better health in 7-10 days. BTW...skilled nursing is approximately $3000 more per month. Not a positive experience. I would highly suggest looking elsewhere to place yourself or your loved ones.

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Makenzie Lowman

Very disappointed in this retirement home. This place is supposed to be a trusting facility to take care of your loved one(s). This staff is not fully equipped to take proper care of patients and they do not follow the strict rules that are in place. Do your research before choosing a retirement home.