The Laurels of Forest Glenn is a Medicare-certified nursing home located in Garner, NC. CMS overall rating: 2 out of 5 stars. Google rating: 4.0 out of 5 from 181 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Wake County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
CIENA HEALTHCARE/LAUREL HEALTH CARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
They were very attentive to my father. He was always clean and didn’t smell. The food was appetizing. The laundry was done instead of having a lockdown memory unit. They kept the outdoors, locked and access to an atrium available anytime the patients wanted to smell fresh air. It was very comfortable. The staff was personable.
I love being here, they have the sweetest staff everyone treats me like family and I feel the love. The nurses are the best ever and take very good care of me. Everyone including the office staff knows you by name and shows love. April is the best she goes above and beyond the call of duty she does everything she can for you and there are plenty of activities to keep you busy and involved, the activity staff is awesome too. Laurel of Forest Glen has been a God send to me.
My family’s experience with The Laurels of Forest Glenn has been extremely disappointing. During my mother-in-law’s stay, some of her personal belongings went missing, and we have strong reason to believe they were taken by a member of the staff. When we brought this up, it was not handled with the urgency or respect the situation deserved. In addition, the level of care she received was far below what we expected. She often appeared neglected and uncomfortable, and it felt like staff were either overworked or simply not attentive. For a place that advertises compassionate care, our experience was the opposite. I would strongly encourage families to think carefully before placing a loved one here. Trust and proper care should be the top priorities in any facility — unfortunately, we did not find that to be the case at The Laurels of Forest Glenn.
I was the patient 60 years old retired nurse. I first want to say most of the staff. There are very nice and very attentive. The food definitely don’t recommend especially if your diet diabetic they do not have a diabetic diet. They just tell you to eat a smaller amount of carbs. My issue was with, one night I had told the nurse that I had a fever and the I’d like to go to the hospital. She said your temperature is fine. Your blood pressure is fine. You do not need to go. So I lifted at that. The next morning I woke up feeling really bad. Definitely a temperature. The aid took my temperature and it was reading 97.8 on their equipment. I finally said I’m going to the hospital call EMS. They came out and lo and behold my temperature was 102.7. The next morning I woke up feeling really bad. Definitely a temperature. The aid took my temperature and it was reading 97.8 on their equipment. I finally said I’m going to the hospital call EMS. They came out and lo and behold my temperature was 102.7 and my blood pressure was really low. All signs of the beginning of sepsis. When I did get to the hospital, I was having sepsis with a urinary tract infection. I was very fortunate that it didn’t get to the point of organ Shut down. If I had not insisted on going to the hospital and if they had Relied on the faulty equipment, I would’ve gone into Oregon failure by the end of the day. I have put in my complaints and I will be talking with the person that orders equipment. The nurses most of the time have to use their own blood pressure machines because the blood pressure cuffs that are Used our older and don’t work well. Thermometers, don’t even get me started with that. I was originally there for rehab to get stronger, but the rehab was subpar quality. That’s my own opinion. Again, as with any of these places that you go to, they are understaffed and overworked both nurses and the aids. They do the best that they can do, and I really appreciated their kindness that they showed to me. Would I recommend this place? I don’t think so.
This was my dad's second rehab facility in as many months. I found this place to be proactive, caring, and very responsive. Sometimes a little stinky around changing time, but at least folks were getting changed regularly. The administration staff was awesome, especially Abby, and the nursing staff was definitely on top of things. Even the PT folks were engaging and encouraging to my dad. Definitely recommend, but as always, patients always do better when the family visits often and advocates for them. Luckily the staff was welcoming and encouraged our involvement.
Reviews from Google Places for The Laurels of Forest Glenn. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.