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Donna H

My family member was here for about a week. I give the PT rehab people a 5 and maybe a couple of nurses, but other nurses and staff were NOT welcoming whatsoever, or cared about the patient, what she needed, how she felt, making her comfortable, ect. I feel for the people having to stay at this gloomy, rundown place 😕

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KRT

Rude receptionist, Angela, hangs up on clients, rude and derogatory tone, unapologetic, does not care, will threaten the family members of clients. After loved ones in nursing home, very difficult to communicate, nurses do not answer phones. 1.) Seek Medical attention 2.) File a complaint with the DHSR 3 ) Attorney contact. I am currently worried about two family members of mine, and I will pay a visit with my attorney tomorrow (8-22-2025), I plan to contact News stations (perhaps), and write the BBB if I continue having problems with MAPLEGROVE NURSING HOME, 308 W. Meadowview Rd. Greensboro, NC, IF anything good comes from this, I will edit this post, I AM BEYOND LIVID! Angela transfers my call for less than 5 minutes to hang up on me, happened twice now. Unprofessional is the understatement, low-value and lackluster concern is worrisome. Angela has not only raised her voice at me, and claim she is just a front desk receptionist and she can not do anything but bad attitude mixed with an ego problem scares me. I do not recommend this facility for POOR rankings across the board. If my experience changes, I will review and edit my post, and I hope that all works well and good but thus far I am shaking concerned. I plan on contacting attorneys tomorrow anyway (just in case), it's important to have a good lawyer on your side. I truly hope MapleGrove can make this right! Sincerely, Blessings, concerned family members

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SeaFoamGreens

Maple Grove Nursing Home is truly a blessing. The staff goes above and beyond to provide compassionate, attentive care. Every time I visit, the atmosphere is warm, welcoming, and filled with kindness. Highly recommend Maple Grove to anyone looking for quality care for their loved one!

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Abigail Shean

I have a family member here for short term rehab. We have all been very happy with all aspects of this facility. Firstly the environment is always very clean which is so important to us! Secondly all of the staff we interact with have been very friendly and compassionate and treat us with respect. Also I have to add if you ever have any questions or concerns the management has been readily available, professional, and willing to help in any way. I highly recommend this facility for your loved ones.

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Tina Stewart

Nursing staff at this facility seem to care, but they are so understaffed that I do not trust this facility. I do not have confidence that they can take care of your loved ones, and I can't give this place a good rating because it's so ghetto. They have lost my mother-in-law's clothes, which were brand new with the plastic tags still on them, and didn't even need washing. I’m not even sure why I would have had to wash them in the first place, and someone must have stolen them because I can't find them anywhere, except now I can’t find her phone either. This place is bad, and I’m getting my mother-in-law out of there as soon as possible. Kernersville nursing home is so much better, so I'm going to report this nursing home to the state. I'm also going to reach out to the news media. I do not recommend this facility at all. If I could give it a zero-star rating, I would.