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Carol J. Bedworth

This place is awful. My husband with Parkinson’s was sent there for rehab from the hospital. The care plan was to make him stronger, make sure he could do basic hygiene, dress himself, shower himself and get in and out of bed. I was there daily for hours. Sometimes we had no one coming in. OT and PT came in and did very short exercises with him. We were instructed that he couldn’t get up by himself or with my help. He sat in a wheelchair all day. No wonder his legs are weaker. If needed to go the restroom, it took any where from 25 minutes to an hour to come. One nurse and one CNA to a wing with multiple patients. They took him to shower twice a week but didn’t have him do it, a CNA washed him. His restroom had trash on the floor by toilet for 3 days. All of a sudden I was told he needed memory care or 24/7 care at home. NO HE DOESNT! I had to fight to bring him home. We were seriously considering taking him out AMA. Now home he is weaker than he was has trouble dressing himself. What did they do to help him? NOTHING! Now I am trying to do rehab myself at home. DO NOT go to Pruitt for rehab! You will be worse off.

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Paul Cooper

My wife suffers from Alziemers and Dementia. She fell and broke her hip and needed surgery. Then needing a rehab center, the hospital said the closest was Pruitt in Harrisburg NC. After reading the reviews I thought no way. Talking to a Dr. In the hospital she said, she has heard good things about Pruitt Health in Harrisburg. My daughter and I went to Pruitt to check it out for ourselves. The lady at the front desk was very helpful and gave us a tour. We found the facility very clean. We thought we would put my wife in Pruitt, and keep a close eye on it. I have to say we were pleased that everyone from the caretakers and medical staff , to the housekeeping really were genuinely caring and did a great job with my wife. I would like to give a shout out to the excellent Physical Therapy staff. Great job with my wife. I see most all of the reviews were from years past. I understand that the Administrator has only been there for a year. If there were problems in the past, he seems to be doing a good job correcting them. I also realize that people that are happy with the service don't write reviews. And some people you can never please. I would recommend this facility for your loved ones.

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Christina Zimmerman

Horrible experience. Father fell, broke hip and was sent here for rehab. My father already suffered from mild confusion and his confusion was compounded at this facility. No schedule, left to maintain himself, call button ignored, and then he was medicated to keep him calm/numb which created more confusion. I couldn't get him out of there fast enough. As for PT, he couldn't perform, cause he was medicated and disoriented. Felt like it was understaffed. Staff was nice enough, just not enough help. Patients wandering around, some calling for help. It was chaotic.

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Sibyl Moore

After having bilateral knee replacements, I went to Pruitt Towne Center rehab for additional assistance and getting ready to go home and be mobile. This is a lovely facility that does not have any smell or nursing home type feel to it. The staff are all so very friendly. You see the administrative going up and down the hall speaking to their residents and it's just a very cheerful atmosphere. The rehabilitation department is so kind and caring. They are very good at helping you get to where you are mobile and can do things on your own. The food is incredible. Everything that I was served was warm and very tasty. There was great variety and I enjoyed every single meal I had! Kudos to the chef and his staff!

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Linda Mains

My sweet, beloved mother passed away in this awful facility. She was there for two years and it was a nightmare from the beginning. They lost her labeled clothing in the laundry process. Her wedding ring disappeared from her finger. They continued to give her food she was unable to eat. She was listed as someone who needed assistance in eating, but was rarely given any help. She had terrible rashes due to poor attendance to her hygiene. (Because mom was on Medicaid, our choices for a facility nearby my sister were limited. My sister went there almost every single day and sometimes more than once a day. I’ll be forever grateful that she could do this, since I live in a different state.) Mom was such a sweet, gentle, quiet soul. She had Alzheimer’s and was unable to ask for help. She didn’t deserve Pruitt’s utter lack of care and compassion. This place was chronically understaffed. They had poorly trained aides, who probably did the best they could under the circumstances. The fault lies entirely with the incredibly inept management, who refused to be accountable for the conditions there. Profit above care. One of the nursing managers said this out loud - just before she quit, because she couldn’t bear to work there any longer. Her words. In her final couple few weeks, mom was relegated to Pruitt Hospice care. I wouldn’t have thought the experience could worsen, but it did. Her meds weren’t administered as they should have been, there was no hospice staff on site, at times they apparently did not have the comfort medication that mom had been prescribed, the nurses on duty were reluctant to administer the prescribed medication, the communication between the facility and the hospice team was absolutely abysmal, and my mother suffered for it. If you must leave a loved one in their ‘care’, be the strongest advocate possible. That’s my best advice.