Camellia Gardens Center for Nursing and Rehab is a Medicare-certified nursing home located in Henderson, NC. CMS overall rating: 1 out of 5 stars. Google rating: 3.3 out of 5 from 35 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Vance County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
ALLIANCE HEALTH GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Your receptionist is honestly the glue at the front desk. Always polite, she always on point, and keeps everything running smooth no matter how busy it gets. She is very great with patients, handle calls like a pro, and bring good energy every day she is appreciated
I would give it no stars if I could! This place is horrible; the staff lacks knowledge of policies and procedures. The housekeeping staff is very lazy. This place will not treat your loved ones the way that they're supposed to be treated. RUNNNN!!!
My loved one has been here a while. I’m happy for the new leadership team. There has definitely been an improvement in overall care! To the point that the administrator and nursing director being available off hours for concerns.
This place is horrible!!! They gave my mother a behavior sedated medication because she was HOLLERING for HELP! Which is against the LAW! My mother was doing REHAB!!! The director is a dummy,! This place is old and need to be shut down! Clients ringing call bells to for help and no help! They are understaffed and it’s shame because they are taking those people money and not upgrading with structure or staffing!!! The state need to be in there ASAP!!! Please do not put your family in there , they are the WORST!!!!!!!!!! P.S why y’all firing staff without due cause, you need to fire the director!!! #Lawyerondeck#
If i could give 0 stars I could but this is going to be the place where I have to post this because there is no way to contact a responsible chain of command when going through the proper channels. These people are beyond a joke, next up is a law suit. My mom has only been with these people for 2 weeks and outside of the inconsistent care and the things that she is saying have gone missing we've been met with rude and frankly potentially dangerous staff behavior. 2 day ago on 8/13 my mother had called me around 1030 to complain that she hadn't been changed or visited all morning long. I call the front desk to ask for someone to come down and they tell me they will send someone down. I then call my mom back and while i am on the phone with my mom the orderly or RNA comes in. My mom says "hi, who are you?" ...the response from this person "why do you need to know my name?". My mom then says, "See how they treat me?" I go on, "Excuse me sir, my mother would like to know who is working with her today"..... no response...."Excuse me who is in the room with my vulnerable mother?".....nothing. I then call the front desk to ask if someone else can go in with my mom as some stranger is in my moms room. Call me crazy but I think IDENFTIFYING oneself to your patient entrusted in your care has to be basic stuff to do. I spoke with the front desk and at least one other administrator about it and was told I would get a call back from the director of nursing. Today I get a call from the director of nursing, started this week. She was about as helpful as that RNA!!! After explaining the story, and her kind of giggling as i explain it, she "goes what do you want us to do, sir!?" I ask is is normal to identify yourself. Answer, yes. Well don't you think it's a training issue. She goes, "I'll discuss it in our monthly meeting" and hangs up on me. THE DIRECTOR OF NURSING LADIES AND GENTLEMEN.... SOUNDS LIKE YOU ALL NEED A NEW DIRECTOR OF NURSING AGAIN!
Reviews from Google Places for Camellia Gardens Center for Nursing and Rehab. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.