The Laurels of Hendersonville is a Medicare-certified nursing home located in Hendersonville, NC. CMS overall rating: 3 out of 5 stars. Google rating: 4.3 out of 5 from 88 reviews. Accepts both Medicare and Medicaid.

The Laurels of Hendersonville

hendersonville, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

290 Clear Creek Road

Hendersonville, NC

Henderson County

Service Area

This nursing home is located in Henderson County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.74 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.59 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 37.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 46.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
88 reviews
Caitlyn Conrad

Caitlyn Conrad

The Laurels is such a loving and family oriented building! The staff really care about the resident. The residents cut up and joke around with them all day! I love coming to a place that is full of healing energy!

Verified Google review
anna shea

anna shea

We had a close family member stay at The Laurels of Hendersonville and I truly can't say enough good things about the experience. From the moment we walked in, we were met with warmth, professionalism, and a genuine sense of care. The staff went above and beyond, not just in providing excellent medical attention, but also in creating a compassionate, respectful environment where my loved one felt safe and supported. The facility itself is clean, well-maintained, and thoughtfully designed to feel welcoming and comfortable - not sterile or impersonal like some other places we considered. Communication with the staff was consistent and reassuring, and they were always available to answer questions or provide updates when we needed them. It's never easy entrusting someone you love to the care of others, but I can honestly say I felt peace of mind knowing they were in such capable hands. I would wholeheartedly recommend The Laurels of Hendersonville to anyone looking for attentive, dignified care for a family member.

Verified Google review
Shirley Gruenhut

Shirley Gruenhut

Hopefully my loved one and family member will never have to stay at this facility ever again. The food was beyond horrific -except for the head administrator and one of his colleagues and two of the nurses there- the CNA‘s and many of the nurses need “retraining“ -their manners were brusque Inappropriate -the wait time for response when the call Bell light was lit up by the patient was unacceptable. Their equipment is beyond antiquated. a physician only visits the facility on Mondays one day a week, which is ridiculous. this facility was touted as being one of the better rehab facilities. Don’t believe it.!! it appears that the left hand doesn’t know what the right hand is doing, which seems to be the case at many of the rehab facilities, unfortunately

Verified Google review
Deborah Walters

Deborah Walters

The staff at The Laurels in Hendersonville took great care of my mother. She never waited long for help to come and was always treated with kindness. The nurses and CNAs work well as a team to care for patients and all would willingly perform a menial task. The building was kept very clean. I was as always treated with kindness as well.

Verified Google review
Donna More

Donna More

My dog Dudley and I are a therapy team that visits The Laurels of Hendersonville. The facility is so well kept and the employees always have smiles on their faces and go out of their way to make us feel welcome! It is a true pleasure to visit Having visited many facilities over the years, this is truly one of the nicest and most professional we’ve been to. Kudos to a great team!!

Verified Google review

Reviews from Google Places for The Laurels of Hendersonville. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.