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Holly Morgan

After my mom had open heart surgery, she needed rehabilitation, and I brought her to Valley Hill Health & Rehabilitation—not only because I work here, but because I truly trusted the care team to help her through such a vulnerable time. From the moment she arrived, the CNAs and nursing staff went above and beyond to make sure she was comfortable, safe, and cared for with patience and compassion. They didn’t just do their jobs—they treated my mom with dignity, kindness, and genuine concern, which meant everything to our family during her recovery. I also want to give special recognition to the medical provider, TiAngela Brock with T4 Medical. She is truly amazing—so attentive, caring, and compassionate. She took the time to listen, explain things clearly, and made sure my mom’s needs were met every step of the way. Having a provider like her on hand brings so much peace of mind. I’m grateful for the support, teamwork, and the heart this facility shows its patients. Thank you, Valley Hill, for taking such great care of my mom when she needed it most.

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Andrew Hipps

My nana was there for a month for rehab. I will say this was hands down a great facility the nurses, CNAs, therapy, directors, social worker and everyone you passed down the hallway working they was so friendly and was so kind to my nana. The activities they have on the calendar got my nana out of her room to socialize that was awesome the activities calendar. I just couldn’t say more great things about this place. I thank you all for everything you done!

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Barbara

The CNAs at this facility are absolutely amazing — caring, attentive, and always putting residents first. You can tell they genuinely love what they do, especially the weekend staff who go above and beyond despite being overworked. However, I’ve noticed some concerns that need to be addressed. The nurses on the east wing are often seated on their phones or FaceTiming, unless it’s time to pass medications. I’ve seen situations where a resident asked for help, and instead of getting up, a nurse would ask a CNA to handle it while continuing their phone call. That kind of behavior is disappointing and feels very unprofessional — especially when you see how hard the CNAs are working right alongside them. It was also disheartening to overhear a nurse gossiping about a CNA in front of other staff members, even after that CNA handled the situation with grace and professionalism. That’s not the kind of teamwork or respect any facility should promote. Housekeeping could also be more consistent, as CNAs seem to take on extra cleaning duties too. Overall, I’d give 5 stars for the hardworking CNAs, therapy, administration, dietary, and laundry teams — they’re truly the backbone of this place. A few nurses could learn from their example. — From a former CNA ❤️

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Lynn Nichols

My brother has been at Valley Hill Health and Rehab for nearly a year. The staff is more fabulous than I can express. They are the most caring, friendly, compassionate, diligent group that I have ever encountered. They care for my brother's special needs with a smile, and go the extra mile to include him in as many activities as possible. I have never witnessed anything less than a happy, courteous, kind, professional action from any staff member. My brother is exceptionally well cared for, relieving me of so much worry. Even the few difficulties that occurred were taken care of efficiently and with grace. I would give the staff 10 stars if I could.

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Melissa Bradley

Valley Hill is a hidden gem. My uncle spent his last year here. Whether it was a simple mustache trim, or his nails cleaned, the staff often went a bit extra when caring for him. The day he passed, as our family was gathered around him the nurses, therapists, kitchen staff, transportation, & even the business office came to say goodbye to him. Most were as emotional as we were. He felt at home there and that gave us peace. Might not be the newest or the shiniest place but it delivers great care, and compassion