B

B Y

Been here for Pediatric EMERGENCY CARE They have Changed the meaning of EMERGENCY by not showing any urgency, staff was very CASUAL NOT Making it Quick, keeping kid waiting for stiches. They were having shift change and not bothering enough to show urgency to work on stiches. Doctor was not at all paying attention to pull the skin together before making stiches as if it was OKAY. It LEFT BIG MARK OF STICHES as Skin is pulling stiches. He was Casually stitching skin; he could have at least tighten the skin together before stitching. Not sure if they are well trained to do this. It was really bad mistake of being here. AVOID GOING EMERGENCY-- AS THEY DONT TREAT IT LIKE IT

C

Caitlin Hall

The staff goes above and beyond to make sure my loved one is cared for and following the treatment plan. Can’t say enough good things about this facility. Highly recommend for short term rehab of loved ones

T

Tracey S

I had a wonderful experience with Huntersville Oaks when my mom stayed there. From the moment she arrived, I felt confident she was in good hands. The staff, including the director Jenny made sure to greet us and explain everything. They always got back to me when I called and I never felt like I was bothering them. She took the time to answer all my questions The nurses were respectful and very attentive to my mom’s needs. The facility was always clean and had a warm welcoming atmosphere. I’m so grateful for the care my mom received at Huntersville Oaks. I would absolutely recommend this place to anyone looking for a good home or rehab for their loved one

D

Denise K. Huey

We are trying to find a nursing home for our mother. I called the Admin. Coordinator Jennifer Harrison and left a voicemail 1-3-2025 @ 9:53am, 1-7-2025 @ 9:29 am, and 01-10-2025 @ 11:58 am. She never returned any of my calls. I also left the Director of Nurses a voicemail about Ms. Harrison not returning my calls and they never called me back either. Not impressed. If they can't even answer the phone are they capable of taking good care of seniors?

S

Sharon Mills

My mother was a resident there for nine months. The building is very nice but that is where it stops. The food is terrible. I spent the whole time tryingredients to get her food. If the meal ticket was right the tray wasn't. They didn't keep units stocked and food was cold when served. The nursing staff were uncaring and refused to take responsibility for anything. Mother was placed on hospice a few months before she died thank God because that was the best care she got. Communication is terrible there. The upper staff such as administrator and director of nursing or uncaring and hide and refuse to talk to family. The situation became so bad I was forced to call Huntersville Police Department to try to correct situation of neglect with no bath for 5 days and hiding the call bell so Mother couldn't even call for help or water which she couldn't pour herself. This place needs some serious training in patient care.