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Tim Bolick

I was a patient for 14days. It says they are a smoke free facility but they kept stealing my dip. It affects no one but me. They told me I could never come back the food is awful I wouldn't give it too. A dog. I have a broken shoulder and hip they let a pa call me in pain meds without a good number so I couldn't get them filled. My wife called up there and was met with attitude and could not speak to a pair nurse. I would not recommend you go there and if you have someone there get them out because they are starving

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Melvina Bryant

The nursing staff on the 100 hall are awesome! But they need more help. The cnas work they tails off most of the time they have to take care of 2 halls, but they get it done.

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Austin C

Was on the phone with my father in law, less that 15 minutes ago, when he had a nurse walk in. He asked the nurse for her name, so I knew who to contact. Instead of a simple answer, he was met with malice and attitude. She responded "Why" then proceeded to walk out. Not even 24 hours of being there my father in law fell! The nurse that assisted WITH the fall, claimed as a licensed professional, she DIDN'T know what to do. There was a walker, in my father in laws room, which might as well be a jail cell, with USED tissues and a unknown residue all over it. The room is unkept, holes in the walls, cracks in the foundation and fixtures. How can they expect anyone to actually recover with a un-maintained staff and matching building!? The news should do an investigation on this place ASAP!

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Stephanie Roy

My experience at The Greens has been extremely frustrating and inconsistent, primarily due to what appears to be a significant staffing shortage. This issue permeates every aspect of care and directly impacts the quality of service provided. The most critical concerns are: • Slow Response Times: The lack of adequate staffing results in unacceptably long wait times for assistance from both nurses and CNAs. • Lack of Structure and Planning: There seems to be no clear plan of care or consistent structure in place. This makes it difficult to track progress or feel confident in the care being received. • Poor Communication and Misinformation: Communication is severely lacking. I have been misinformed about important details (like amenities or procedures) numerous times, and there is a general lack of follow-through on promises made by staff or administration. The quality of care is a complete "hit or miss." While a few of the nurses and CNAs are fantastic, compassionate, and truly dedicated, others are clearly either overworked, unprepared, or lacking in commitment, leading to moments of truly substandard attention. Ultimately, the facility needs to address its staffing crisis and implement a robust, communicative system of care to ensure all residents receive the consistent, high-quality attention they deserve.

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Jessica Pagan

The Greens at Lincolnton is such a blessing. The staff are so kind and truly go above and beyond to care for the residents. You can feel the improvements since there has been changes in leadership. The building is welcoming. We have such peace of mind knowing our loved one will be safe, comfortable, and cared for like family here.