Elderberry Health Care is a Medicare-certified nursing home located in Marshall, NC. CMS overall rating: 3 out of 5 stars. Google rating: 2.6 out of 5 from 19 reviews. Accepts both Medicare and Medicaid.

Elderberry Health Care

marshall, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

415 Elderberry Lane

Marshall, NC

Madison County

Service Area

This nursing home is located in Madison County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 44.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 38.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.6
19 reviews
Amanda Meadows

Amanda Meadows

I placed my Mother here for PT this is the worse place ever please please don't ever send your loved ones here...I would like to start out by mentioning My mother is completely bed ridden she can not walk and had just had a stroke... My Mother asked for her diaper to be changed at 4am on Monday September 29th because she was burning...Natalie came in her room got her out of bed made her sit in a wheelchair at the nurses station laughing at her for 4 hrs while my Mother begged them to take her back to her room... This is absolutely cruel!! She was only there for 5 days...In those 5 days her bed was not changed,she was not bathed...I would change her chucks ever time I came to visit her and clean her room up...Then made my mother out to lie about everything...They don't even deserve 1 star from me....If your loved ones need PT please do it at home or go to out patient anywhere but this place

Verified Google review
JB Kilpatrick

JB Kilpatrick

Do not place your loved one here, especially if they are disabled or terminally ill. I could fill a book with the negative experiences. After my Aunt's 2nd hospitalization in 8 months for severe dehydration (so bad that her kidney's were shutting down), I was told by an Elderberry representative that she could not return unless I inappropriately used her funds to pay an outstanding balance for her previous guardian (whom died at Elderberry). When I stated that I did not want her to return to Elderberry because of neglect, he hung up on me. They have still not returned my calls about retrieving what is left of my Aunt's personal belongings (anything a resident takes in there from clothes to wheelchairs vanishes).

Verified Google review
Rachel Hunsinger

Rachel Hunsinger

Elderberry Healthcare took care of both of my parents at separate times during their final months. We met several kind and caring staff and have the highest regard for Dr. Barnhardt. Karen Cutshall always promptly responded to any question we had. We appreciate the entire team.

Verified Google review
Essie Branam

Essie Branam

My Aunt was there for 6 years they was so good to her. My brother-in law broke his hip a year ago & had to go for therapy they were real good to him. Last week he was in the hospital again & he wanted to go back there. I would highly recommend them.

Verified Google review
Lynda Lynch Ross

Lynda Lynch Ross

I have first hand experience within multiple areas of this skilled nursing facility. I've never seen nothing less than the most professional, knowledgeable, caring, empathetic and beyond loving, considerate and motivativatingly, dedicated staff, whose number one interest is keeping the residents happy, content and healthy as possible.

Verified Google review

Reviews from Google Places for Elderberry Health Care. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.