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latovia boyd

Hey there, Just wanted to make a mental note, or rather, a written one! I'm constantly impressed by Luckey, the receptionist over at Royal Park. She truly puts in so much effort, and it really shows in how smoothly everything runs. More than just her dedication, though, she's just such a genuinely kind and considerate person. She's always ready with a helping hand and goes that extra mile to make sure everyone feels looked after. It's really lovely to encounter someone so consistently thoughtful and eager to assist!

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Melissa T.

My father is currently a resident in the long-term nursing unit at Royal Park and our experience so far has been wonderful. This facility is clean, well-maintained and well-staffed. From the front-desk, nursing staff, therapists and office workers, EVERYONE there has shown kindness and compassion to my father and treated him with great care. I am contacted in a timely manner if there are any issues/concerns regarding his care and my questions are always answered quickly. The maintenance staff addresses any issues in a timely manner and are very friendly. Navigating his care has been stressful and I am grateful to Royal Park for making me feel more comfortable when I can not be there with him.

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latrice brown

I had the pleasure of visiting this establishment and was warmly welcomed by Ms. Lucky at the front desk. Her hospitality was exceptional—she greeted me with a friendly smile and made me feel immediately at ease. Ms. Lucky is truly a wonderful front desk receptionist and a great first point of contact for anyone walking in. Later, I had the opportunity to meet Ms. Nicole, the administrator who conducted my interview. She was equally pleasant, professional, and made the entire process comfortable and informative. Overall, my experience was very positive. The staff demonstrated kindness, professionalism, and a genuine welcoming spirit. I left with a great impression of the organization!

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Cari Crifasi

After visiting several skilled nursing facilities in and around the Matthews area, we chose Royal Park for our mother. And, we are so thankful. Our mother was not easy to deal with while she adjusted to the inpatient setting, but the staff was patient and understanding. They were kind and thorough, in her treatment plan. They kept us informed and involved. She stayed for almost a month, during June 2024, and everyone was just amazing. I cannot thank them enough!

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Jene'Vue

Came for a quick visit. Upon entering, the receptionist was super polite and friendly and let us know where to go. We had to sign in first. Place looked very clean and easy to navigate with a lot of signs, letting you know where to go. Everything was decorated in St. Patty's decor and it felt very lively inside as other families were visiting and they were having a great time. Any of the staff we spoke to was always friendly and helpful. Facility was very welcoming.