The Lodge at Mills River is a Medicare-certified nursing home located in Mills River, NC. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 46 reviews. Accepts both Medicare and Medicaid.

The Lodge at Mills River

mills river, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5593 Old Haywood Road

Mills River, NC

Henderson County

Service Area

This nursing home is located in Henderson County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

SANSTONE HEALTH & REHABILITATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.78 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.40 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 58.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
46 reviews
Austin Jenkins

Austin Jenkins

I just can’t say enough wonderful things about The Lodge at Mills River Health & Rehabilitation! Everyone there is just amazing! My dad has been there for about a month following a major stroke. The first person we communicated with at The Lodge was Shannon P., the Director of Marketing and Admissions. She is INCREDIBLE! Shannon is so kind, energetic, helpful, and knowledgeable. She made what would often be an overwhelming process so smooth and as stress-free as possible. My dad was picked up at the hospital by Venessa F., who is just the kindest and most supportive person imaginable and she and everyone else at the Lodge has made us feel like family ever since. All of the nurses and CNAs provide such excellent, attentive, compassionate care. The therapy (physical, occupational, speech, etc.) provided here is also excellent! My dad has been making wonderful progress, day by day and slowly but surely. The therapists are so motivating (remembering that progress happens by working every day and results are not always seen overnight) and knowledgeable and work hard to obtain as much rehabilitation as possible. They have a great gym facility and I can say (after touring many facilities across Western NC) that at The Lodge you get much more one-on-one time and extensive therapy here than all the other places I looked at. They are also extremely clean and the laundry service is amazing (they have a fancy system to label each resident’s clothes). Last but not least, the food service is great! Everything is delicious and seems to be well-balanced. Everyone has the opportunity to order off an alternative menu each morning should they not want what is on the menu. I would highly recommend The Lodge at Mills River Health & Rehabilitation and I truly think we are so blessed to have such an amazing, professional, top-tier rehab facility here in Western North Carolina. You can rest assured that you or your loved one will receive excellent care here. Me and my family will be eternally grateful to them.

Verified Google review
Roseann Wilson

Roseann Wilson

Great staff. Very caring to your needs.Physical therapy department is wonderful. They really work with you to meet your goals. My only suggestion would be to put rubber wheels on all their carts. They are really loud going down the hallway.

Verified Google review
Michael Dowling

Michael Dowling

I have been a patient twice at The Lodge, a knee replacement and rehab after a the lung surgery. Both stays were first class in every aspect. The rehab, PT, and OT restored my physical and mental well-being while accomplishing the restoration of my health in a gracious and beautiful environment. The professional staff is first-class, caring, and thorough. The physical rehab staff worked with me twice a day and with a program tailored to my specific needs prompting a solid and quick recovery of my physical abilities. I recommend The Lodge as the first among rehab facilities in Western North Carolina. They are the best in rehab, patient care, and as a place to regain a full and healthy life.

Verified Google review
julia swan

julia swan

I recently spent 3 1/2 weeks at the Lodge following a knee replacement. I can honestly say I can't think of a better place for my recovery. It is a beautiful facility inside & out with a professional, caring & talented staff (nurses, CNA's, support staff & administrators) to care for their residents. I especially appreciated the PT & OT staff who worked diligently to help me progress in my strength & healing. They also have fun activities to keep up our spirits. I definitely would recommend the Lodge to anyone who needs their services.

Verified Google review
Geri Silliman

Geri Silliman

I was recently a patient at the Lodge recovering from 12 day stay in a hospital for double pneumonia. The care and patients that surrounded me was more than I could have ever hoped for. When I arrived I was very weak and needed to regain my strength and balance. I was hoping to be home within 2 weeks. They had me working on a recumbent bike, doing balancing exercises, upper body strengthening, group exercises and I was walking w/o cane within 3 days. I am now home after only 9 days. I couldn't be more pleased. My only complaint would be the food was not very healthy- too many starches and too much salt. I highly recommend this rehab center.

Verified Google review

Reviews from Google Places for The Lodge at Mills River. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.